Host/Hostess Restaurant

Rotation by Feast it Forward-610 First Street, Napa, CA 94559

Location: Oxbow Marketplace Back Patio-610 First Street, Napa, CA 94559

Rotation is a first-of-its-kind global chef residency restaurant that celebrates cuisine, creativity, and connection. Located at the renowned Oxbow Public Market in downtown Napa, this ever-evolving concept features a new chef each month, each bringing their signature flavors, personal stories, and cultural inspirations to life. Together with our world-class team, every guest chef transforms Rotation into a one-of-a-kind dining experience—fun, dynamic, and always delicious.

Founded in 2015, Feast it Forward is a lifestyle brand built at the intersection of food, wine, music, design, and philanthropy. What began as a digital network has expanded into a media studio, private social club, event venue, and now Rotation restaurant—bringing our mission full circle. With every project, we aim to inspire, entertain, and give back, while creating unforgettable experiences for our guests and partners.

Position Summary

We are looking for a customer service oriented, organized, professional individual, who is outgoing, fun and reliable. The ideal candidate has exceptional communication skills, has a polished phone presence, and is able to write clear & accurate notes. We are seeking a person with fine dining experience & knowledge of OPEN TABLE software, preferably.

Responsibilities

• Welcome guests to the venue.
• Manage reservations.
• Escort customers to assigned dining or lounge or bar areas.
• Provide menus and introduce server and Rotation concept
• Greet customers upon their departure.
• Coordinate with wait staff about available seating options.
• Maintain a clean reception area.
• Answer incoming calls and address customers' queries.
• Assist wait staff as needed.
• Host/Hostess will also support promotional activities and sales events.
• Perform additional duties as assigned by the supervisor or manager

Pay Rate $18-$23/hr

Minimum Qualifications

• High school diploma or equivalent; prior experience in upscale dining or hospitality preferred.
• Previous work experience as a Host/Hostess or Waiter/Waitress.
• Understanding of restaurant etiquette.
• Familiarity with health and safety regulations.
• Experience in managing reservations.
• Demonstrable customer-service skills.
• Excellent communication skills (via phone and in-person).
• Strong organizational skills with the ability to monitor the entire dining and bar area.
• Good physical condition to walk and stand during an entire shift.

Physical Requirements/Work Environment

• Able to work in a standing position for long periods of time
• Ability and desire to work extended hours of operation
• Must be willing to work evenings, weekends, holidays

The above information is representative of the work performed in this position; however it is not all-inclusive. The omission of a specific duty or responsibility does not exclude it from the position if the work is similar or related to the essential duties and responsibilities.

Job Type: Full-time

Base Pay: $17.00 - $23.00 per hour

Benefits:

• 401(k)
• Health insurance

Work Location: In person