Host/To-Go Specialist

You are the conductor of the Mellow Mushroom orchestra. You’re the first impression for guests, and first impressions set the tone for the guest experience. You greet everyone with a smile (including guests on the phone), maintain the waiting list, and seat guests according to server availability. Your attention to detail and communication skills are valued and crucial. You are also the final note of our guests’ experience, and your genuine ability to connect with guests is one of the many reasons Mellow guests keep coming back.

RESPONSIBILITIES (Host)

• Greet all guests with a smile upon arrival; maintain good energy and optimism in a fast-paced environment
• Seat guests according to server availability; accommodate special requests and answer questions about the menu
• Manage the waiting list like a pro; record names and party numbers then provide an estimated waiting time
• Inspect tables for proper presentation and completeness; assist servers and team members when called upon
• Thank guests as they leave and invite them to return; help ensure that every guest creates a positive memory

You can be a cashier anywhere; here’s why you’ll love working at Mellow Mushroom [location]. You’re a perfect blend of guest hospitality and transaction experience. You enjoy being the beginning, end, and best part of a patron’s dining experience. You know how to massage menu concerns, bang out small talk, and finish strong with processed payments. Last, you don’t like to stand in one place forever, so we encourage you to stretch your legs and help make things happen. Does all this add up to you?

RESPONSIBILITIES (To-Go Specialist)

• Know the menu; promote products and new menu items; remind customers of how amazing our food and drinks are
• Handle and process guest payments with a smile and a positive attitude
• Be organized and detail oriented; process credit cards accurately and maintain a balanced cash drawer
• Be dependable and punctual; take pride in your role and be a good team member
• Maintain a clean and tidy workstation; the register area should reflect our high standards for cleanliness and safety

WHAT WE OFFER

If you can do all that while maintaining a Mellow vibe, here’s what we can offer in return: competitive compensation, paid training and development, employee discounts, and a positive environment that values diversity, inclusion, respect, and freedom of self-expression in our team members. Ready to Mellow?

Job Types: Full-time, Part-time, Seasonal

Pay: $14.00 - $16.00 per hour

Work Location: In person