Hotel Bartender for Hilton Garden Inn in Norman, OK

About the Role:

As a Bartender in the accommodation and food services industry, you will play a crucial role in delivering exceptional guest experiences by preparing and serving a wide variety of beverages in a fast-paced environment. Your primary goal is to ensure customer satisfaction through attentive service, expert knowledge of drink recipes, and maintaining a clean and organized bar area. You will be responsible for managing multiple orders efficiently while adhering to safety and hygiene standards. This role requires physical stamina to stand for extended periods and handle repetitive motions, including lifting and carrying heavy items. Ultimately, your contribution will enhance the overall ambiance and reputation of the establishment, encouraging repeat business and positive guest feedback.

Minimum Qualifications:

• Proven experience as a bartender or in a similar role within the food and beverage industry.
• Ability to work efficiently in a fast-paced environment while maintaining attention to detail.
• Physical capability to perform repetitive motions, stand for long periods, and lift or carry heavy items safely.
• Strong guest service skills with a professional and well-groomed appearance.
• Reliable attendance and punctuality to meet the demands of scheduled shifts.

Preferred Qualifications:

• Certification in responsible alcohol service or bartending training.
• Knowledge of a wide range of cocktail recipes and beverage trends.
• Experience using point-of-sale (POS) systems and handling cash transactions.
• Ability to multitask effectively during peak hours without compromising service quality.
• Previous experience working in a high-volume bar or hospitality setting.

Responsibilities:

• Prepare and serve alcoholic and non-alcoholic beverages according to standardized recipes and customer preferences.
• Engage with guests in a friendly and professional manner to provide excellent customer service and address any inquiries or concerns.
• Maintain cleanliness and organization of the bar area, including washing glassware, restocking supplies, and disposing of waste properly.
• Handle cash and process payments accurately while following company policies and procedures.
• Work collaboratively with other team members to ensure smooth operations during busy periods and special events.

Skills:

The required skills such as bartending expertise and guest service are essential for crafting quality drinks and ensuring a positive customer experience. Working in a fast-paced environment demands quick decision-making and efficient multitasking to manage multiple orders simultaneously. Physical skills like lifting heavy items and standing for long periods are necessary to maintain operational flow and safety behind the bar. A groomed appearance and professional demeanor help create a welcoming atmosphere that encourages guest satisfaction. Regular and reliable attendance ensures consistent team performance and dependable service delivery throughout all shifts.

Acknowledgement:

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

I have read the foregoing job description and understand the responsibilities of the job. I agree that I am able to perform the essential duties of this position.