Hotel Cleanliness Expert

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From the very first opening of the St. Regis New York, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. As the original house of luxury, St. Regis continues to redefine modern luxury through great service. The St. Regis Abu Dhabi merges authentic Arabian hospitality with more than a hundred years of bespoke St. Regis tradition.

Crafted for modern connoisseurs who desire exceptional experiences, The St. Regis Abu Dhabi is the social epicenter for royalty, discerning travelers and luminaries in the art of living. The hotel comprises of 283 elegantly appointed guest rooms including 55 suites, most of which boast breathtaking views of the Arabian Gulf and Abu Dhabi city, including the extraordinary Abu Dhabi Suite – the highest suspended suite in the world, connecting the two Nation Towers.

The St. Regis is part of Marriott International, a brand leader, offering the most powerful portfolio in the industry, our more than 30 leading brands and nearly 9,100 properties in 142 countries and territories give people more ways to connect, experience and expand their world. At the heart of The St. Regis, our exceptional staff whom we address as "Hosts," are the ultimate luxury ambassadors, dedicated to providing our guests with an exquisite stay and unforgettable experiences. Pursue your passion and grow your expertise at Abu Dhabi’s best address—The St. Regis Abu Dhabi, the house of luxury who is awarded with the prestigious Forbes Travel Guide 5-Star Rating.

Job Requirement:

The Hotel Cleanliness Expert ensures the cleanliness, tidiness and maintenance of the guest rooms in his/ her assigned areas according to the hotel’s standards. He/she attends to guest’s needs.

ESSENTIAL FUNCTIONS:

• Ensure master key is received and returned.
• Ensure work assignment is received, correctly filled and returned.
• Make up guest room daily
• Perform night turndown service daily
• Tidy up guest items as directed by procedure
• Keep your work environment clean and tidy
• Clean and maintain all marble and granite floors daily.
• Clean and maintain guestroom and carpets, wallpapers, furniture and bathrooms daily.
• Clean and maintain guest hallway carpets, wallpapers and furniture daily.
• Report defects on fixed assets furniture and equipment.
• Report all Lost & Found to Housekeeping.
• Report any unusual and suspicious behavior of guests or staff.
• Ensure to comply with the grooming and uniform standards.
• Ensure compliance with legislated health and safety requirements within the workplace.
• Conduct duties in a courteous, safe and efficient manner, in accordance with St. Regis Hotel, Abu Dhabi policies and procedures, ensuring that the highest level of service and communication is maintained.
• Comply with all Corporate and Hotel Standards and Procedures.
• Promote by example the principles of “bespoke and uncompromising service”.
• Actively promote a work environment, which cares for guests and associates alike.
• Able to work any shift that is assigned to him/ her by the Housekeeping Managers
• Maintain cleanliness of public areas such as lobby, public restrooms, etc.
• Report any damage of carpets and upholsteries.
• Ensure the use of cleaning chemicals is according to the instructions set by the hotel.
• Maintain the cleanliness and tidiness of cleaning equipment.
• Report any unusual and suspicious behavior of guests or staff.
• Ensure that all associates comply with the grooming and uniform standards.
• Ensure compliance with legislated health and safety requirements within the workplace.
• Conduct duties in a courteous, safe and efficient manner, in accordance with St. Regis Hotel, Abu Dhabi policies and procedures, ensuring that the highest level of service and communication in maintained.

QUALIFICATION STANDARDS

• Graduate
• Minimum 6 months working in hotels/housekeeping job in service industry is required
• Able to work any shift assigned to you by your supervisor
• Able to withstand & handle dusty and unclean work environment
• Able read and write simple English

Education

Graduation degree required.

Experience:

Minimum 6 months working in hotels/housekeeping job in service industry is required

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Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.