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info@naukripay.com
Hotel Manager oversees all daily operations, including staff management, financial planning, marketing, and ensuring high-quality guest services. They are responsible for optimizing profitability, maintaining safety standards, and improving the overall guest experience, typically requiring experience in hospitality management, leadership, and strong operational skills.
Key ResponsibilitiesOperations Oversight: Manage all departments, including front office, housekeeping, food and beverage, and maintenance to ensure efficient, daily functioning.Guest Experience: Ensure superior customer service, handle guest complaints, and maintain a high standard of cleanliness and comfort throughout the
property.Financial Management: Set budgets, manage payroll, monitor expenses, set room rates, and analyze financial reports to maximize profitability.Staff Leadership: Recruit, train, supervise, and mentor staff, including creating work schedules.Sales and Marketing: Implement marketing strategies to increase occupancy, promote facilities, and coordinate with vendors.Compliance & Safety: Ensure adherence to health and safety regulations, licensing laws, and company policies. Key Requirements & SkillsExperience: At least 3–5 years of experience in hotel management or a related
role.Education: Bachelor's degree in hospitality management, business administration, or a similar field.Leadership: Strong team management, communication, and interpersonal skills.Technical Skills: Proficiency in property management systems (PMS) and hospitality software.Problem-Solving: Ability to handle emergency situations and resolve guest issues effectively.