Hotel Maintenance

About Company:

At Fair Oaks Farms, we provide an immersive experience where guests come to explore family-owned farms and reconnect with nature, animals, and our planet. Recognized as the #1 agritourism destination in the Midwest, we provide an escape to the country with acres of great fun, fresh food, and learning for the entire family. Our scenic campus includes a variety of offerings, enrichment programs, tours, and a connection to the community where our guests can learn about our animals, farming practices, and nutrition. We offer multiple elegant event spaces that accommodate everything from conferences to weddings and concerts. We delight our guests with our kitchen’s mouth-watering farm-to-table food and provide relaxing accommodations with our on-site hotel. But our greatest strength is our founder-led team. It is the passion, entrepreneurial mindset, and hard work of over 300 dedicated team members that make a difference in the lives of our guests. Working together as a family, our team brings forth the enthusiasm, creativity, and collaboration to provide an exceptional agritourism experience for our guests and fulfill our vision to feed the world’s heart, mind, and body.

About the Role:

The Hotel Maintenance position is critical to ensuring the smooth and efficient operation of all hotel facilities and infrastructure. The primary goal of this role is to maintain a safe, comfortable, and aesthetically pleasing environment for guests and staff by performing routine inspections, repairs, and preventative maintenance. This position requires a proactive approach to identifying potential issues before they escalate, thereby minimizing downtime and enhancing guest satisfaction. The maintenance professional will collaborate closely with other hotel departments to prioritize and address maintenance needs promptly. Ultimately, this role supports the hotel's reputation and operational excellence by ensuring all physical assets are in optimal condition.

Minimum Qualifications:

• High school diploma or equivalent.
• Proven experience in general maintenance, preferably in a hospitality or commercial environment.
• Basic knowledge of electrical, plumbing, HVAC, and mechanical systems.
• Ability to read and interpret technical manuals, blueprints, and safety regulations.
• Strong problem-solving skills and the ability to work independently.

Preferred Qualifications:

• Certification or training in HVAC, electrical, plumbing, or related trades.
• Experience with computerized maintenance management systems (CMMS).
• Familiarity with OSHA safety standards and hotel industry regulations.
• Previous experience working in a hotel or hospitality setting.
• Basic skills in carpentry and painting.

Responsibilities:

• Perform routine inspections and maintenance of electrical, plumbing, HVAC, and mechanical systems to ensure proper functioning.
• Respond promptly to maintenance requests and emergencies, diagnosing problems and implementing effective solutions.
• Conduct preventative maintenance tasks to reduce the likelihood of equipment failure and extend the lifespan of hotel assets.
• Maintain accurate records of maintenance activities, including work orders, inspections, and repairs.
• Collaborate with hotel management and other departments to schedule maintenance activities with minimal disruption to guests.
• Ensure compliance with safety regulations and hotel policies during all maintenance operations.
• Manage inventory of maintenance supplies and equipment, ordering replacements as necessary.
• Assist in overseeing external contractors and vendors when specialized repairs or services are required.

Skills:

The required skills enable the maintenance professional to effectively diagnose and repair a wide range of facility issues, ensuring minimal disruption to hotel operations. Strong problem-solving and technical skills are essential for troubleshooting complex systems and performing preventative maintenance. Communication and collaboration skills are used daily to coordinate with hotel staff and external vendors, ensuring maintenance tasks are completed efficiently and safely. Familiarity with safety standards and regulations helps maintain a secure environment for guests and employees. Preferred skills, such as certifications and experience with maintenance management software, enhance the ability to manage work orders and maintenance schedules systematically, improving overall operational efficiency.