Hotel Maintenance Worker

Additional Information: This hotel is owned and operated by an independent franchisee, Shenzhen New World. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

Job reference: 000422
Salary: $25 per hour
Department: Engineering & Facilities
Location: Sheraton Universal City (333 Universal Hollywood Drive, Universal City, CA, USA, 91608)
Division: Sheraton Universal City
Hours Per Week: 40

Hotel Maintenance Worker

The Hotel Maintenance Worker is responsible for performing general repairs and upkeep throughout the hotel, ensuring a safe, functional, and welcoming environment for guests and associates. This role involves routine maintenance, equipment repairs, and close collaboration with hotel departments to support seamless operations and guest satisfaction.

What You’ll Do:

Perform routine and preventative maintenance across guestrooms, public areas, offices, outlets, banquet spaces, and back-of-house areas.
Use hand tools and specialty equipment to carry out basic plumbing, electrical, carpentry, HVAC, and appliance repairs.
Follow OSHA safety standards and ensure safe use of tools and equipment at all times.
Maintain clean and organized work areas, ensuring signage and debris removal for safety.
Respond promptly to guest and departmental maintenance requests in a professional and courteous manner.
Greet guests with appropriate salutations while addressing concerns or requests.
Monitor and maintain safety systems, reporting faulty equipment and issues requiring outside repair to a supervisor.
Stay current on SDS (Safety Data Sheet) updates and follow all guidelines.
Partner closely with Rooms and other departments to ensure guest satisfaction.
About You:

High school diploma or GED required; certifications or licenses in maintenance trades preferred.
At least one year of prior maintenance experience or equivalent combination of education and experience.
Working knowledge of plumbing, electrical, carpentry, HVAC, and general building systems.
Ability to read and interpret safety guidelines, maintenance instructions, and work orders.
Strong problem-solving skills with the ability to adapt quickly to changing priorities.
Comfortable with physical demands including standing, walking, bending, kneeling, lifting up to 50 lbs., and using vision abilities (close, distance, color, depth perception).
Professional, courteous, and guest-focused with strong communication skills.
Able to work safely with cleaning chemicals and tools in a moderate-noise environment.
About Us:

Competitive salary and benefits package.
Opportunities for career growth within our expanding hospitality team.
Work in a dynamic and supportive environment.
Employee Incentive Programs
Free Parking
Free Meal
Join our team and be part of a dynamic hospitality environment where your skills and dedication contribute to outstanding guest experiences!

We are an equal opportunity employer and value diversity at every level of the organization. We do not discriminate based on race, religion, gender, sexual orientation, veteran status, disability, or any other protected characteristic.

The hourly rate of pay for this position is $25.00.

This company is an equal opportunity employer.

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