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Hotel Manager

Hotel Manager

Petty Ranch Inn

Full-Time | Year-Round

Job Summary

Petty Ranch Inn, 45-room hotel in Springdale, Utah, is seeking a Hotel Manager to oversee daily property operations and guest experience.

This role will cover the front desk, housekeeping coordination, and overall guest services, ensuring a seamless and elevated stay in the Zion area.

Responsibilities

  • Oversee daily hotel operations including front desk, housekeeping coordination, and guest services
  • Ensure smooth check-in/check-out processes, including self check-in workflows
  • Maintain high standards across cleanliness, presentation, and service delivery
  • Manage staff scheduling, training, and performance
  • Resolve guest issues promptly and professionally
  • Coordinate with maintenance and housekeeping teams to ensure room readiness
  • Partner with the Leadership Team on operational performance and guest experience initiatives
  • Monitor occupancy, rate execution, and operational efficiency

Qualifications

  • 5+ years experience in hotel operations or front office leadership
  • Experience with PMS systems (Cloudbeds preferred)
  • Strong organizational and problem-solving skills
  • Ability to manage multiple departments in a fast-paced environment
  • Guest-focused mindset with attention to detail
  • Ability to wear many hats throughout the property

Schedule

  • Full-time, including weekends and holidays
  • Year-round role with potential for on site housing

Pay: $63,000.00 - $73,000.00 per year

Work Location: In person

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