Hotel Manager

Overview
We are seeking a dynamic and energetic hospitality leader to join our management team in a senior operations role with a clear growth path to General Manager. This is a hands-on leadership opportunity for someone who wants to learn every aspect of hotel operations while helping drive exceptional guest experiences, strong team culture, and profitable performance.

In this pivotal role, you will work directly alongside the General Manager to oversee daily operations, lead department teams, solve problems in real time, and uphold high standards across all areas of the property. This is an outstanding opportunity for an ambitious leader who wants to grow into a future GM position.

Duties

• Assist in overseeing all hotel operations, including front desk, guest services, housekeeping, food and beverage, and maintenance to ensure seamless service delivery
• Act as senior manager on duty when assigned, making sound operational decisions and resolving guest or staff issues promptly
• Lead and supervise team members, providing coaching, training, accountability, and performance feedback
• Partner with the General Manager to improve revenue, control labor costs, and maximize profitability
• Ensure exceptional guest relations by addressing concerns professionally and maintaining elevated service standards
• Coordinate with ownership and human resources on hiring, onboarding, scheduling, and employee development
• Implement and enforce hotel policies, procedures, service standards, and safety protocols
• Oversee front desk operations, reservations accuracy, night audit follow-through, and professional phone etiquette
• Step into expanded leadership responsibilities during GM vacations, days off, or high-volume periods
• Help build a positive culture focused on urgency, teamwork, professionalism, and advancement

Requirements

• Proven supervisory or management experience in hospitality, hotels, restaurants, or related service industries
• Strong desire to grow into a General Manager role over time
• Excellent customer service instincts with a focus on guest satisfaction and problem resolution
• Financial acumen including scheduling, labor management, budgeting, and revenue awareness
• Strong leadership presence with the ability to hold standards and motivate a team
• Comfortable being accountable to an experienced General Manager while learning advanced operations
• Familiarity with front desk systems, reservations platforms, night audit, and hotel software preferred
• Ability to work evenings, weekends, holidays, and a demanding schedule when business requires
• Exceptional organizational skills, reliability, and attention to detail
• Bilingual or multilingual skills are a plus

Why This Role Matters
This is not a desk job. It is a real hotel leadership position for someone who wants to earn greater responsibility, develop under experienced mentorship, and position themselves for future General Manager opportunities.

Compensation
Competitive pay based on experience, with advancement opportunities for proven performance.

Pay: $50,000.00 - $75,000.00 per year

Benefits:

• Employee discount
• Flexible schedule

Work Location: In person