Job Title: Hotel Operations Coordinator
Company: Hotel Classic Plaza LLC
Location: Lusail, Qatar
Job Summary:
Hotel Classic Plaza LLC is seeking a detail-oriented and proactive Hotel Operations Coordinator to support daily hotel functions and ensure seamless coordination across departments. The ideal candidate will play a key role in maintaining operational efficiency, enhancing guest satisfaction, and assisting management in delivering high-quality hospitality services.
Key Responsibilities:
- Coordinate daily hotel operations, including front office, housekeeping, and maintenance activities
- Monitor room availability, reservations, and occupancy levels to optimize revenue and guest experience
- Serve as a liaison between departments to ensure smooth communication and workflow
- Assist in handling guest inquiries, complaints, and special requests promptly and professionally
- Maintain accurate records, reports, and operational documentation
- Support staff scheduling and ensure adequate coverage across shifts
- Conduct regular inspections of rooms and public areas to ensure cleanliness and service standards
- Assist in implementing hotel policies, procedures, and service standards
- Collaborate with management on process improvements and operational efficiency initiatives
- Ensure compliance with health, safety, and hospitality regulations
Qualifications:
- Bachelor’s degree in Hospitality Management, Business Administration, or a related field (preferred)
- Minimum 2–3 years of experience in hotel operations or a similar role
- Strong organizational and multitasking skills
- Excellent communication and interpersonal abilities
- Proficiency in hotel management systems and Microsoft Office
- Ability to work under pressure and handle multiple priorities
- Strong problem-solving skills and attention to detail
Key Competencies:
- Customer-focused mindset
- Team coordination and leadership support
- Time management and adaptability
- Professionalism and reliability
Benefits:
- Competitive salary package
- Opportunities for career growth and development
- Dynamic and collaborative work environment
How to Apply:
Interested candidates are encouraged to submit their resume and cover letter to the HR department at Hotel Classic Plaza LLC.
الراتب المدفوع: QAR٠٫٠٠ لكل عام
موقع العمل: بشكل شخصي