Hotel Operations Manager

Musstir LLC | Muscat, Oman

Are you passionate about hospitality performance, asset value creation, and working alongside some of the world's leading hotel brands?

Musstir is seeking an experienced Hotel Operations Manager to support the performance and strategic oversight of a growing portfolio of hospitality assets. Acting on behalf of ownership, you will work closely with hotel operators, brands, and internal stakeholders to drive financial performance, operational excellence, and long-term asset value.

Key Responsibilities

- Monitor and evaluate hotel operational and financial performance across a portfolio of hospitality assets.

- Review budgets, forecasts, business plans, and capital expenditure proposals submitted by hotel operators.

- Analyse revenue performance, profitability, cash flows, and key operating metrics to identify improvement opportunities.

- Conduct property visits, operational reviews, and performance assessments to ensure alignment with ownership objectives and brand standards.

- Support owner-operator review meetings and contribute to revenue optimisation, cost management, and business planning initiatives.

- Prepare management reports, dashboards, benchmarking analyses, and performance presentations for senior leadership.

- Monitor market trends, competitor performance, and demand drivers to support commercial decision-making.

- Assist with hotel acquisitions, operator selections, transitions, and due diligence activities where required.

- Build strong relationships with hotel operators, brand representatives, consultants, and internal stakeholders.

What We're Looking For

- Bachelor's degree in Hospitality Management, Business Administration, Finance, or a related field.

- 10+ years' experience within hospitality operations, revenue management, hotel asset management, consulting, or a related discipline.

- Experience working with luxury and upscale hotel brands.

- Strong understanding of hotel financial statements, budgeting, forecasting, and performance analysis.

- Advanced Microsoft Excel skills.

- Familiarity with STR, HotStats, Opera, and other hospitality systems is advantageous.

- Strong commercial awareness, analytical thinking, and stakeholder management skills.

- Excellent communication and presentation abilities.

What We Offer

- Opportunity to work on a diverse hospitality portfolio.

- Exposure to international hotel operators and brands.

- Involvement in strategic asset management, acquisitions, repositioning projects, and investment decisions.

-  Competitive salary and benefits package.