Hotel Reservations Executive

Key Responsibilities:

• Handle individual and group reservations efficiently through calls, emails, and online channels.
• Ensure accurate data entry of bookings in the system (PMS/Channel Manager).
• Provide professional and prompt responses to guest inquiries and booking requests.
• Coordinate with Sales, Front Office, and Revenue teams to maximize occupancy and revenue.
• Maintain up-to-date knowledge of room rates, promotions, and hotel services.

Requirements:

• Previous experience in Reservations or Front Office within the hospitality industry.
• Knowledge of PMS and online booking systems preferred.
• Excellent communication and customer service skills.
• Detail-oriented, organized, and able to multitask effectively.

Job Type: Full-time

Pay: AED2,500.00 per month