Hotel Sales Manager

Job Summary
We are seeking a dynamic and energetic Hotel Sales Manager to lead our sales team and drive revenue growth across our hospitality properties. In this pivotal role, you will develop strategic sales initiatives, cultivate strong relationships with clients and partners, and ensure exceptional guest experiences. Your leadership will inspire your team to achieve ambitious targets while maintaining the highest standards of hospitality management and customer service. If you thrive in a fast-paced environment and possess a passion for hospitality, this is your opportunity to make a significant impact in the hotel industry.

Duties

• Develop and implement comprehensive sales strategies to increase occupancy rates and revenue across all hotel departments.
• Cultivate and maintain relationships with corporate clients, travel agencies, event planners, and other key partners to maximize business opportunities.
• Lead, supervise, and motivate the sales team to meet or exceed sales targets through coaching, training, and performance evaluations.
• Coordinate with the front desk, guest services, and human resources teams to ensure seamless guest experiences and effective communication.
• Oversee revenue management practices by analyzing market trends, adjusting pricing strategies, and optimizing room rates for maximum profitability.
• Manage hotel budgets related to sales activities, ensuring cost-effective operations while achieving revenue goals.
• Conduct regular market research to identify new business opportunities and stay ahead of industry trends.
• Ensure compliance with hotel policies, standards of service excellence, phone etiquette, multi-line phone systems operation, and guest relations protocols.
• Supervise night audit procedures when necessary to maintain accurate financial records and uphold guest satisfaction standards.
• Promote a culture of hospitality excellence by fostering teamwork, leadership development, and high levels of guest satisfaction.

Experience

• Proven experience in hotel management or sales within the hospitality industry, preferably in resort or large hotel settings.
• Demonstrated supervising experience with a track record of leading successful teams in a fast-paced environment.
• Strong background in revenue management, budgeting, and human resources within a hospitality context.
• Multilingual or bilingual abilities are highly desirable for engaging diverse clientele effectively.
• Extensive knowledge of guest services operations including front desk procedures, night audit processes, and guest relations management.
• Exceptional customer service skills with an emphasis on building lasting client relationships.
• Familiarity with hotel management software systems and multi-line phone systems is essential.
• Leadership qualities that inspire team collaboration while maintaining high standards of hospitality management and guest experience excellence. Join us as a Hotel Sales Manager where your energy fuels our growth! Bring your expertise in hospitality management, leadership skills, and passion for guest service to create memorable experiences for every visitor while driving our hotel's success forward!

Pay: $50,000.00 - $55,000.00 per year

Benefits:

• Employee discount
• Health insurance
• Paid time off

Work Location: In person