Job Title: Housekeeper
Reports to: Director of Facilities
FLSA Status: Non-exempt $16 to $16.50
Schedule: Full-time Sunday to Thursday 7 am to 3 pm or Monday to Friday 8 am to 4 pm
Location: 24 Tabor Crossing Longmeadow, MA 01106
Summary
Glenmeadow is seeking a dedicated and detail-oriented Housekeeper to join our team. The Housekeeper plays a vital role in maintaining a clean, safe, and welcoming environment for our residents and guests. This position requires a strong work ethic, a positive and service-oriented attitude, and a commitment to delivering an exceptional resident experience through consistent, high-quality housekeeping services.
Essential Duties and Responsibilities
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Thoroughly clean resident rooms, bathrooms, and common areas to the highest standards of cleanliness and presentation
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Change linens, make beds, and replenish towels and amenities
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Report any maintenance issues or safety hazards promptly
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Maintain cleaning equipment and supplies in good condition
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Assist with laundry duties as needed
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Uphold all health and safety guidelines and company policies
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Deliver excellent customer service by responding promptly and courteously to resident requests and inquiries
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Work effectively as part of a team to support overall operations and ensure smooth daily workflows
Knowledge Skills and Abilities
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Strong attention to detail and commitment to high-quality standards
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Excellent customer service and communication skills
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Ability to work independently and as part of a team
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Positive attitude, reliability, and strong work ethic
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Demonstrated ability to maintain the highest level of integrity, confidentiality, and ethical standards
Education and Experience
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High school diploma or equivalent preferred.
Previous housekeeping experience in a hotel, hospital, long-term care, or senior living environment required.
Experience working in a customer service–focused setting preferred. -
Knowledge of proper cleaning techniques, infection control practices, and safe use of cleaning chemicals and equipment.
Ability to follow written and verbal instructions and adhere to established policies and procedures.