Housekeeper - EVS Operations

Lakeland Regional Health is a leading medical center located in Central Florida. With a legacy spanning over a century, we have been dedicated to serving our community with excellence in healthcare. As the only designated Level 1 Trauma Center for Polk, Highlands, and Hardee counties, and the second busiest Emergency Department in the US, we are committed to providing high-quality care to our diverse patient population. Our facility is licensed for 910 beds and handles over 200,000 emergency room visits annually, along with 49,000 inpatient admissions, 21,000 surgical cases, 4,000 births, and 101,000 outpatient visits.

Work Hours per Biweekly Pay Period: 80.00

Demonstrates commitment to the vision, core purpose/mission and goals of LRMC, modeling the values and culture.
Performs repetitive tasks in maintaining an assigned area of the hospital in an orderly and sanitary condition according to established procedures and standard work. In doing so, moves light furniture, equipment and supplies in and around hospital departments and performs a variety of light housekeeping duties.

People At The Heart Of All We Do

• Fosters an inclusive and engaged environment through teamwork and collaboration.
• Ensures patients and families have the best possible experiences across the continuum of care.
• Communicates appropriately with patients, families, team members, and our community in a manner that treasures all people as uniquely created.

• Behaves in a mindful manner focused on self, patient, visitor, and team safety.
• Demonstrates accountability and commitment to quality work.
• Participates actively in process improvement and adoption of standard work.

• Demonstrates responsible use of LRH's resources including people, finances, equipment and facilities.
• Knows and adheres to organizational and department policies and procedures.

• Actively participates in team development, achieving quality measures, and in accomplishing department goals and objectives.
• Cleans assigned areas in order to meet daily and annual cleanliness levels of quality control inspections. Maintains a score of 92%-100%.
• Reviews daily work assignment lists to ensure they are checked off to indicate task completion on a daily basis. Communicates to the shift supervisor immediately any assigned task not completed by end of shift.
• Cleans and prepares Environmental Services cleaning carts and ensures closets are stocked, ready and organized for next shift.
• Informs supervisors when leaving assigned areas and reports back when returning. Advocates work assignments are started within 10 minutes of clocking in and not discontinued prior to 10 minutes of clocking out of assigned shift.
• Governs own responsibility for adherence to personal appearance, dress and grooming standards per departmental policy.
• Exercises' responsibilities to seek, maintain and increase own knowledge, skills and abilities and to apply information from all appropriate resources (department meetings, in-services, meeting minutes, hospital communications, standard work, protocols, policies, procedures, bed tracking, etc. so that duties and responsibilities are satisfactorily performed in a safe, efficient and timely manner.
• Acts to protect tool, supply & equipment resources by safe, careful & appropriate use and handling of such items; follows Personal Protective Equipment protocols.

Essential:

• Ability to comprehend and follow oral and/or written instructions. Interpersonal skills must be excellent.

• Previous customer service experience or evidenced skills.
Previous Custodial or Housekeeping experience.

Nonessential:

• High School or Equivalent

Experience Essential: 1-2 years previous Environmental Services experiences and/or equivalent.

Experience Preferred: 1-2 years previous Environmental Services hospital experience