Housekeeping Attendant

Job Qualifications

• Age: Preferably between 18 and 40
• Education: Minimum GCSE O-Level or equivalent
• Language: Fluent in English (local language is an advantage)
• Experience: Previous Housekeeping experience is an advantage
  
  

Key Areas of Responsibility

• General Operations
• Report to work on time, well-groomed, and in proper uniform
• Attend daily briefings and departmental meetings
• Be familiar with resort events, promotions, and emergency procedures
• Maintain high standards of cleanliness and hygiene at all times
• Follow daily task schedules and timelines
• Clean and prepare assigned villas according to department standards
• Ensure occupied and vacant villas are serviced on time
• Replenish minibar, amenities, and supplies as required
• Handle guest laundry according to standards
• Support deep cleaning, preventive maintenance, and special projects
• Maintain clean and organized pantries and storage areas
• Report damages, missing items, and equipment issues promptly
• Handle lost and found items according to policy
• Respond promptly to guest requests and concerns
• Assist in other housekeeping areas when required
• Follow safe handling and storage of equipment and linen
• Perform additional duties assigned by the Supervisor
• Financial & Administrative
• Support cost control and budget targets
• Follow purchasing and store requisition procedures
• Practice energy-saving and cost-efficient measures
• Avoid overtime without prior approval
• Training & Development
• Participate actively in training and team activities
• Support orientation and learning programs when required
• Lead by example with a positive and professional attitude
• Policies & Procedures
• Follow company grooming and conduct standards
• Comply with all hotel policies and procedures
• Understand and reflect the organization's mission and values
• Handle guest complaints professionally
• Practice proper communication and telephone etiquette
• Act ethically and in line with local laws
• Health & Safety
• Maintain high personal hygiene standards
• Follow all health, safety, and fire procedures
• Report hazards and unsafe conditions immediately
  
  

Note

This job description outlines the main responsibilities of the role. Other reasonable duties may be assigned as needed.