Housekeeping Attendant

Job Description

We are currently seeking passionate and dynamic guest-focused housekeeping professionals who pride themselves on delivering extraordinary levels of customer service and providing creative solutions to our guests.

Responsibilities

• Receive work assignments, keys, and supplies from the supervisor and sign the key log book accurately.
• Clean rooms and bathrooms, performing any combination of the following duties: vacuum carpet and upholstered furniture, dust and wipe furniture, empty ashtrays and wastebaskets, make bed, wash sink, bathtub, toilet, tiles, mirrors, and floor and polish brass and metal.
• Keep fire exits and stairways clear of any obstruction.
• Check and report any maintenance work required immediately.
• Pick up any litter from corridors and pathways.
• Replenish bathroom supplies and room supplies.
• Tidy and arrange neatly guest toilet articles on vanity top and spot clean carpet when necessary.
• Clean and keep the guest corridors, service pantries and service areas neat and tidy at all times.
• Remove Room Service tray and trolley from guest rooms and corridors.
• Inform valet service to collect guests' clothes for laundry, dry cleaning, or pressing services.

Education, Qualifications & Experience

Ideally, a vocational training within the Housekeeping Department of a hotel. Good command of English is an advantage.

Knowledge & Competencies

The ideal candidate will be friendly, caring, dedicated, and possess good cross-cultural sensitivity, along with the willingness to put in extra effort when required. They will work well under pressure in a fast-paced environment, enjoy working with a multicultural team and guests alike, and have the following competencies:

• Understanding the Job
• Taking Responsibility
• Recognizing Differences
• Customer Focus
• Adaptability
• Teamwork