Housekeeping Extern

JOB_REQUIREMENTS

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From comfortably casual to lavishly appointed, AHC Hospitality represents a diverse array of hotels, restaurants, and resorts. Our team members provide exceptional experiences that delight our guests at every touchpoint. Whether hosting a meeting for several hundred, serving a table for two, or creating a beautiful space for our guests to enjoy, AHC Hospitality is full of opportunities for our guests, as well as our associates. We invest in supporting your growth and are a company who sees your success as our success. Choose a property that fits your personality: the Amway Grand Plaza, JW Marriott Grand Rapids, AC Hotel by Marriott, Courtyard by Marriott Downtown - and start your unstoppable career here.

SUMMARY

The housekeeping extern's primary goal is to learn, support, and contribute to the daily operations of the Housekeeping Department, while gaining hands-on experience in hotel cleanliness standards, guest service, teamwork, and overall departmental flow. The housekeeping extern's key responsibilities include ensuring each room meets a 96% quality expectation in a timely manner, uphold all service requirements consistent with a 4 Diamond property, and contribute to maintaining high levels of guest satisfaction through attention to detail and service consistency. Support departmental goals by working efficiently and cost consciously.

ESSENTIAL FUNCTIONS

A housekeeping extern-ship provides hands-on experience in maintaining cleanliness, organization, and guest satisfaction within a hospitality setting such as a hotel, resort, or healthcare facility. Externs learn practical skills related to cleaning procedures, sanitation standards, room preparation, laundry operations, and inventory management.

Throughout the extern-ship, participants develop strong attention to detail, time-management abilities, and teamwork skills while working closely with housekeeping staff and supervisors. They gain exposure to industry health and safety regulations, communication practices, and the operational workflow that ensures a positive guest experience.

Overall, the extern-ship prepares individuals for entry-level roles in hospitality services by combining technical cleaning skills with professional workplace experience.

REQUIRED SKILLS

Students that are pursuing a career in the hospitality industry.

Must be reliable; willing to work weekends and holidays
Must be able to complete 12-16 vacant dirty room with-in 8 hour shift
Able to use different types of chemicals
Requires the ability to work independently and follow directions as assigned by supervisors
Must be able to complete standards according to established procedures
Strive to meet guest satisfaction by cleaning at a 96% cleanliness standard

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate:

Is regularly required to stand, walk, and run.
Must be able to be on one's feet up to 8 hours per day.
Is required to use hands and fingers to handle or feel objects.
Is required to frequently reach with hands and arms.
Is regularly required to talk or hear, taste, or smell.
Is occasionally required to sit and stoop, kneel, crouch, or crawl.
Must occasionally lift and/or move up to 50 pounds.
Specific vision abilities required by this job include close vision, distance vision, and peripheral vision.

Compensation: N/A

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