A Room Attendant is responsible for maintaining cleanliness and order in guest rooms and common areas, ensuring a pleasant experience for hotel guests.Key Responsibilities
- Cleaning and Servicing Rooms: Room attendants are tasked with cleaning guest rooms, which includes making beds, changing linens, dusting furniture, vacuuming carpets, and sanitizing bathrooms. 3
- Restocking Supplies: They ensure that rooms are fully stocked with necessary amenities such as towels, toiletries, and beverages in the minibar. 2
- Guest Interaction: Room attendants often greet guests, respond to their inquiries, and address any complaints or requests promptly and courteously. 2
- Reporting Maintenance Issues: They are responsible for reporting any maintenance needs or technical issues to the appropriate staff. 2
- Maintaining Cleanliness in Common Areas: In addition to guest rooms, they may also clean and maintain public areas such as hallways and dining spaces. 2
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Skills and Qualifications
- Attention to Detail: A successful room attendant must have a keen eye for detail to ensure high cleanliness standards. 2
- Physical Stamina: The role often requires physical tasks such as bending, lifting, and moving furniture, so physical fitness is important. 1
- Customer Service Skills: Strong interpersonal skills are essential for interacting with guests and providing excellent service. 2
- Previous Experience: While specific experience may not be required, previous work in housekeeping or customer service can be beneficial. 2
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Job Type: Full-time