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Housekeeping Supervisor

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  • Oversee daily housekeeping operations, ensuring all cleaning tasks meet the highest standards of quality and efficiency.
  • Conduct regular inspections of guest rooms and public areas, addressing any maintenance or cleanliness issues promptly.
  • Train and mentor housekeeping staff on effective cleaning techniques, safety protocols, and customer service practices.
  • Manage inventory of cleaning supplies and equipment, ensuring timely reordering and proper storage for optimal use.
  • Develop and implement housekeeping schedules to maximize staff productivity while minimizing disruptions to guests.
  • Collaborate with other departments, such as front desk and maintenance, to ensure seamless guest experiences.
  • Handle guest inquiries and complaints related to housekeeping services with professionalism and a solutions-oriented approach.
  • Enforce health and safety regulations within the housekeeping department to promote a safe working environment.
  • Prepare reports on housekeeping operations, including staff performance, budget adherence, and guest satisfaction metrics.
  • Foster a positive team culture, encouraging open communication and recognizing individual contributions to the team's success.

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