Housekeeping Supervisor

The Wilderness Club at Big Cedar is excited to offer the opportunity to join the elite team of Hilton Grand Vacations. This resort is one of a kind and host to 445 units from Presidential lodge suites, to cozy comfortable cabins on the amazing Table Rock Lake. We are building a team centered on excellence and providing exceptional vacations for our guests and owners. Our resort offers numerous opportunities for growth and development within every facet of the hospitality industry. This resort is the perfect place to come join a group of professionals who care not just about their product and service but each other. We look forward to having you on the winning team.

There’s nothing more rewarding than creating lifelong memories, for yourself and for others. And that’s what you’ll do with us. Through our inclusive culture of belonging, we value and celebrate the uniqueness of every individual who makes us who we are and is part of our amazing global community of more than 14,000 Team Members. They are the versatile and resourceful people who deliver memorable experiences for our Members and Guests every single day through their commitment and passion for who we are and what we do.

Here’s why you will love It here:

• Day 1 Benefit Eligibility: Excellent health care options, including medical, dental, and vision
• Recognition Programs and Rewards
• Travel Discounts Program
• Outstanding Paid Vacation Program and Paid Sick Days
• Employee Assistance Program that supports your physical and mental wellbeing
• 401(k) program with company match
• Tuition reimbursement programs
• Employee Stock purchase program
• Numerous learning and advancement opportunities
• And more!

What will I be doing?

As a Housekeeping Supervisor, you would be responsible for performing your position's responsibilities in alignment with Hilton Grand Vacations culture by performing the following tasks to the highest standards:

• Coordinate staff schedules according to standards and forecasted occupancy; assigns daily work tasks to employees
• Maintain room inventory timely and efficiently for the Front Desk
• Documents and communicates maintenance requests to the engineering department to ensure resort service quality standards are met
• Responds quickly to guest requests in a friendly manner. Follows up to ensure guest happiness
• Displays professional image at all times through appearance, dress, and conduct
• Ensures hotel aligns with all federal, state, and local laws, including OSHA

• Establish and manage a Daily Housekeeping Board to effectively organize staff assignments, task completion, and departmental priorities.

• Oversee day-to-day housekeeping operations in the absence of the manager, ensuring consistent departmental performance and supporting leadership continuity.

What are we looking for?

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company’s success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience:

• High School Diploma/GED
• Valid Driver's License
• Must have previous experience in a supervisory role or above.
• 1-3 years of related experience
• Basic computer skills
• Proficient English language to communicate both verbally and in writing with guests, owners, co-workers, and fully comprehend job assignments

Extraordinary People, Exceptional Benefits on Day One

Benefits start on your first day of work with no waiting period!

Hilton Grand Vacations is committed to putting people first. That’s why our benefits plan starts when you do. But that’s just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. team.

Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team Members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

What will I be doing?

As a Housekeeping Supervisor, you would be responsible for performing your position's responsibilities in alignment with Hilton Grand Vacations culture by performing the following tasks to the highest standards:

• Coordinate staff schedules according to standards and forecasted occupancy; assigns daily work tasks to employees
• Maintain room inventory timely and efficiently for the Front Desk
• Documents and communicates maintenance requests to the engineering department to ensure resort service quality standards are met
• Responds quickly to guest requests in a friendly manner. Follows up to ensure guest happiness
• Displays professional image at all times through appearance, dress, and conduct
• Ensures hotel aligns with all federal, state, and local laws, including OSHA

• Establish and manage a Daily Housekeeping Board to effectively organize staff assignments, task completion, and departmental priorities.

• Oversee day-to-day housekeeping operations in the absence of the manager, ensuring consistent departmental performance and supporting leadership continuity.

What are we looking for?

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company’s success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience:

• High School Diploma/GED
• Valid Driver's License
• Must have previous experience in a supervisory role or above.
• 1-3 years of related experience
• Basic computer skills
• Proficient English language to communicate both verbally and in writing with guests, owners, co-workers, and fully comprehend job assignments