Housekeeping Supervisor

Overview: A Kolter Hospitality Housekeeping Supervisor delivers service excellence to our guests and ensures the creation of a larger than home, welcoming experience. This position is responsible for daily supervision of cleaning and assists in administration of Housekeeping services in safe and efficient manner.

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Performance Expectations

• Supervise the housekeeping staff
• Break out the house and provide team with daily assignments
• Evaluate the staff’s job performance and coach and counsel as necessary.
• Clearly communicate the standards of performance and ensure all required training occurs.
• Perform and supervise the cleaning and inspection of guest rooms, public areas, and back of the house.
• Ensure compliance with proper cleaning techniques, procedures, and brand standards.
• Order supplies and maintain accurate inventory.
• Follow proper lost and found procedures for items left behind in a guest room.
• Report any items in need of repair.
• Follow all safety procedures while working.
  
  

Behavioral Expectations

Be effective and innovative in handling and solving problems in the workplace.

Remain positive and helpful while keeping a steady pace.

Committed to the success and growth of the company.

Act honorably, even when no one is watching.

Eagerness to grow and/or develop within the company

Passionately provide personalized guest service