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Under the direction of the Administrator, the Housekeeping Supervisor is responsible for the daily operations of the housekeeping department, including staffing, supply ordering and supervision. The person holding this position is delegated the responsibility for carrying out the assigned duties and responsibilities in accordance with current existing federal and state regulations and established company policies and procedures.
ESSENTIAL DUTIES/RESPONSIBILITIES:
A. Role Responsibilities – Job Knowledge/Duties:
Attends all mandatory in-services by employee’s anniversary date
Acts appropriately under the direction of the Administrator and acts as an active member of the interdisciplinary team
Demonstrates ability to adjust to changes in shift assignments to meet facility needs
Communicates and observes the Corporate Compliance Program effectively and complies with Code of Conduct when performing work functions
Other duties as assigned by the Administrator
B. Role Responsibilities - Administrative Duties:
Supervises staff and assists with all aspects of cleaning and maintaining the facility interior and grounds; ensures residents; rooms are safe, comfortable, and maintained in an attractive manner and that residents’ personal items are safeguarded
Trains, evaluates, counsels, and disciplines housekeeping personnel
Assists in the recruitment, interviewing, and selection and termination of housekeeping personnel
Ensures cleaning schedules are followed and coordinates daily housekeeping services with other departments
Develops long range, short range and daily plans for the housekeeping service of the facility
Maintains pertinent records, manages budgets and supplies, and functions as a working supervisor in all areas of responsibility as the department’s budgeted hours and workload
Supervises housekeeping personnel and schedules adequate coverage. Assigns duties and evaluates work performance, as necessary
Prepares requisitions for all necessary supplies and equipment and submits these to the Administrator with an emphasis on inventory control
C. Role and Responsibilities – Interpersonal Skills
Is aware of, and adheres to, Resident’s Bill of Rights and Confidentiality of Resident Information
Interacts with resident and family members, co-workers, clinical and ancillary staff in non-judgmental, supportive and calm manner
Addresses resident and family satisfaction issues immediately by reporting them to the Supervisor in a professional manner
Must have patience, tact, cheerful disposition and enthusiasm, as well as be willing to handle residents based on whatever maturity level they are currently functioning
Is aware of the Resident Abuse Reporting Law
Participates as assigned in the orientation of new staff and demonstrates a positive, helpful and enthusiastic attitude
Creates and maintain an atmosphere of warmth, personal interest, and positive emphasis as well as a calm environment throughout the facility
Maintains a productive working relationship with other department directors
D. Role Responsibilities – Safety:
Demonstrates ability to locate emergency equipment (i.e. fire extinguisher)
Understands and can demonstrate knowledge of role in Fire and Disaster drills
Uses facility equipment safely
Follows established fire, disaster, and evacuation policies and procedures
Makes scheduled rounds, checks equipment, and checks for hazards
Recognizes, removes, and/or reports potential hazards
Assumes the responsibility for obtaining/maintaining material safety data sheets (MSDSs) for hazardous chemicals in the housekeeping department
Ensures that housekeeping personnel follow established safety regulations in the use of equipment and supplies at all times
E. Role Responsibilities – Infection Control:
Demonstrates proper hand washing techniques and ensures all housekeeping personnel follow established hand-washing procedures
Ensures glove usage, when necessary
Disposes of waste properly and ensures that housekeeping personnel follow established policies governing the use/disposal of personal protective equipment and disposal of infectious wastes
Reports occupational exposures to blood, body fluids, infectious materials, and hazardous chemicals in accordance with facility and governmental policies and procedures governing accidents and incidents
EDUCATION/EXPERIENCE:
High School graduate preferred, or experience in a related field
Possesses strong experience in the ability to supervise others
Successfully completes facility conducted orientation, mandatory training and in-service programs
Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, our company complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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