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Key Responsibilities:
✔ Oversee and manage all housekeeping operations across multiple sites and projects.
✔ Develop and implement operational strategies, policies, and procedures to improve efficiency and service quality.
✔ Manage workforce planning, scheduling, deployment, and utilization of housekeeping staff.
✔ Lead and supervise housekeeping supervisors, coordinators, and field teams.
✔ Monitor operational KPIs, productivity, attendance, and service performance.
✔ Conduct regular site inspections and quality audits to ensure compliance with company standards.
✔ Handle escalated customer concerns and ensure timely resolution.
✔ Coordinate with HR, Recruitment, Procurement, and Finance departments to support operational requirements.
✔ Manage operational budgets, cost control measures, and resource allocation.
✔ Ensure compliance with health, safety, and environmental standards, as well as UAE labor regulations.
✔ Prepare and present operational reports, performance analyses, and improvement plans to senior management.
Requirements:
✔ Bachelor's Degree in Hospitality Management, Business Administration, Operations Management, or a related field.
✔ Minimum 5 years of experience in housekeeping, facilities management, hospitality, or cleaning services.
✔ Minimum 2–3 years of experience in an Operations Manager or similar leadership role.
✔ Strong leadership, planning, and people-management skills.
✔ Excellent communication, organizational, and problem-solving abilities.
✔ Proficiency in Microsoft Office (Excel, Word, Outlook) and reporting systems.
✔ Ability to manage multiple sites and large teams effectively.
✔ UAE Driving License is preferred.
What We Offer:
✅ Competitive Salary Package
✅ Career Growth and Leadership Opportunities
✅ Professional and Dynamic Work Environment
✅ Visa and Benefits as per UAE Labor Law
✅ Performance-Based Incentives
Pay: AED4,000.00 - AED7,000.00 per month
Work Location: In person
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