Housekeeping Trainer

Job Brief:

We are looking for a knowledgeable and experienced Housekeeping Trainer to join our team. The role is responsible for designing, delivering, and evaluating training programs to ensure housekeeping staff maintain high standards of cleanliness, hygiene, and customer service. The ideal candidate should have a solid background in housekeeping operations, strong communication skills, and the ability to motivate and develop team members.

Key Responsibilities:

• Develop and implement training programs for housekeeping staff, covering cleaning techniques, equipment use, hygiene standards, and safety protocols.
• Train staff on customer service, professional conduct, and communication skills required for B2C housekeeping services.
• Conduct orientation and induction training for new employees.
• Provide ongoing refresher training to improve performance and service standards.
• Monitor and evaluate staff performance to identify training needs and skills gaps.
• Conduct practical demonstrations on housekeeping best practices.
• Train staff on handling chemicals, tools, and equipment safely and efficiently.
• Promote and ensure adherence to health, safety, and hygiene standards.
• Prepare training schedules, reports, and feedback assessments.
• Work closely with the operations team to align training with organizational needs.
• Support the development of a positive service culture and enhance customer satisfaction.

Job Requirements:

• Diploma/Degree in Hospitality, Housekeeping Management, or a related field (preferred).
• Minimum 3–5 years of experience in housekeeping operations, with at least 1–2 years in a training or supervisory role.
• Strong knowledge of housekeeping techniques, cleaning chemicals, and equipment.
• Excellent communication, presentation, and interpersonal skills.
• Hands-on experience using CAFM (Computer-Aided Facility Management) systems for scheduling, reporting, and performance tracking.
• Ability to train and motivate staff from diverse backgrounds.
• Good organizational and reporting skills.
• Proficient in MS Office (Word, Excel, PowerPoint) for preparing training materials.
• Certification in health & safety or cleaning standards (BICSc, OSHA, or equivalent) is an advantage.
• Flexibility to conduct training across different sites as required.

Job Type: Full-time

Application Question(s):

• Are you currently in Doha?
• Do you hold a valid QID?
• Can you obtain an NOC?
• How many years of work experience do you have as a Housekeeping Trainer?
• Are you BICs certified?
• What is your current salary package?
• What is your availability to Join?