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Houseperson-Full Time (Harrah's Ak-Chin Casino)

WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

Our Mission: “Create the Extraordinary"
Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
Our Values: “Blaze the Trail, Together We Win, All-In on Service”

Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

JOB SUMMARY

Maintain the overall cleanliness of the hotel by cleaning breeze paths, hallways, lobbies, vending areas, stairwells and elevators. In addition, the Houseperson is responsible for stocking and maintaining the supply closets each day, assisting Room Attendants by collecting soiled linens and trash from the hotel room, sorting the linen appropriately and assisting team members. The Houseperson will deliver all guest requested items within 15 minutes or less. Members of the Housekeeping Team must maintain confidentiality and adhere to hotel and casino gaming regulations.

HOW YOU WILL CREATE THE EXTRAORDINARY

  • Overall cleaning of the hotel
  • Vacuums carpet (daily) and removes stains as necessary
  • Washes and cleans walls light fixtures, louvers, ceilings, shelves and outside walls and cement walls
  • Operates and controls all mechanical equipment including rotary machines, blowers, wide area vacuums and operating a golf cart
  • Recognizes and uses appropriate chemicals
  • Assists Room Attendants with stripping beds, emptying trash, bringing fresh linen and other related responsibilities
  • Responsible for the distribution of clean linen to both Room Attendant carts as well as linen closets.
  • Maintains a neat and clean working environment.
  • Pick up soiled linen from Room Attendant’s carts and return to the drop room for sorting.
  • Sort soiled linen.
  • Respond to guest and employee requests
  • Responsible for deep cleaning of rooms
  • Housepersons may be required to perform the duties of GRA’s, Heavy Duty cleaners and Laundry Attendants
  • Transports cleaning equipment up and down ramps
  • Washes windows inside and out; and cleans outside walls to remove dirt and debris
  • Cleans and empties various cleaning equipment including shampooers, buffers and vacuums
  • Delivers upon requests guest amenities, i.e. pillows, additional beds, blankets, etc. within established timeframes
  • Fold and inspect clean linen.
  • Run washer and dryer.
  • Maintains laundry area, stocking supplies, cleaning area and organizing
  • All other duties as assigned

WHAT YOU WILL NEED

  • High school diploma or GED preferred.
  • Prior cleaning background in casino or hotel housekeeping experience preferred
  • Must be speak, write and understand English.
  • Must meet quality & time standards within 90 days of date in job.
  • Must present a well-groomed appearance.
  • Must perform duties with a sense of urgency.
  • Must be able to work as a team with other employees.
  • Ability to multi-task is essential.
  • Friendly, outgoing personality is a must.
  • Must be able to lift and carry at least 50 pounds.
  • Must be able to stand and walk up to 8 hours per shift.
  • Must be able to work in high and low temperatures including but not limited to working outdoors
  • Ability to use chemicals without any adverse reactions.
  • Ability to use and control various mechanical equipment.
  • Ability to tilt head back and look up. Ability to work around dust, pet dander/hair without any adverse reactions
  • Ability to perform frequent, circular motions with hands and/or arms.
  • Ability to bend, reach, stand, walk, push, pull, climb, kneel and crouch.
  • Visual range must include near and far distances.
  • Ability to maneuver in small, limited spaces.
  • Must maintain good eye contact.
  • Must be able to work with and tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and areas with secondhand smoke
  • Must be able to work at a fast pace, efficiently.
  • Must be able to respond to visual, olfactory and auditory cues.
  • Must be able to operate in mentally and physically stressful situations
  • Must always be aware of surroundings
  • Must be able to work a flexible schedule including weekends, evenings and holidays

TOGETHER WE WIN

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER

These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.

As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

ADA

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.

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