HPC Operations Manager

ASRC Federal InuTeq proudly partners with NASA’s High-Performance Computing Services program at Ames Research Center, home to some of the most powerful supercomputers on Earth. Our teams operate four on-site supercomputing systems comprising approximately 17,000 nodes and delivering more than 25 petaflops of performance—enabling groundbreaking research for NASA and its federal partners.
We are seeking a Senior HPC Operations Manager to lead operations for the NASA Advanced Supercomputing (NAS) Division. This role blends people leadership, operational accountability, and technical oversight of large-scale HPC environments, while maintaining close collaboration with NASA stakeholders.
Role Focus~30% Administrative & People Management~30% HPC Technical & Operational Management~30% HPC Technical Project Management
Key Responsibilities
Administrative & People Management

• Lead and manage a multidisciplinary HPC operations team supporting a 24×7 production environment
• Establish and reinforce a mission-driven culture emphasizing reliability, accountability, and continuous improvement
• Plan and oversee execution of operational initiatives and improvement efforts
• Coordinate staffing coverage to ensure continuous operational support
• Ensure contractual deliverables are executed according to program objectives and timelines HPC Technical & Operational Management.

HPC Technical & Operational Management

• Direct day-to-day operational execution for large-scale, production HPC systems
• Set operational priorities to ensure system availability, stability, and performance
• Lead operational coordination during system events, outages, and recovery activities
• Balance operational risk, performance, and mission needs in coordination with NASA stakeholders

Cluster Management Software & Systems Oversight

• Provide strategic oversight for cluster management platforms, schedulers, monitoring tools, and automation frameworks
• Define standards and operational practices for system configuration and lifecycle activities
• Identify opportunities to improve efficiency, reliability, and usability across HPC operations
• Ensure consistent operational practices across software stacks and system management processes

Qualifications

• Bachelor’s degree in computer science, Engineering, or a related technical field
• 5+ years of experience in government contracting with direct responsibility for:
• Managing large technical teams (20+ staff) in 24×7 operational environments
• Serving as a primary customer interface and delivering contractual requirements
• 7+ years of experience supporting High-Performance Computing environments, including ownership of:
• Large-scale, production HPC systems comprising thousands of nodes
• Operational decision-making, incident response, and outage management
• Proven experience maintaining Authority to Operate (ATO) for mission-critical systems, including audit preparation and compliance activities
• Demonstrated accountability for HPC operational metrics using monitoring and ticketing systems to improve reliability and performance
• Hands-on experience with HPC cluster management software, including system configuration, upgrades, and lifecycle management
• Strong project management experience delivering complex initiatives on time and within budget
• Experience working with vendors to evaluate technologies and support procurement decisions
• Excellent people leadership skills, including hiring, coaching, performance management, and team development
• Strong written and verbal communication skills, including responsibility for technical documentation and customer-facing deliverables
• Strong organizational and time-management skills with the ability to prioritize competing operational and mission needs

Preferred:

• Project Management Professional Certification
• A minimum of 10 years as a government contractor

We invest in the lives of our employees, both in and out of the workplace, by providing competitive pay and benefits packages. This position is offering a pay range of $180,000.00– $205,000.00 depending on experience, seniority, geographic locations, and other factors permitted by law. Benefits offered may include healthcare, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law.