HR Advisor

Role Purpose

The HR Advisor supports end-to-end HR operations with a primary focus on Recruitment and Onboarding, Employee Engagement, Employee Relations, and HR Compliance. The role ensures a smooth hiring and induction process, supports learning and development coordination, manages employee relations matters, maintains accurate HR system and payroll data, and contributes to DE&I and wellbeing initiatives, while providing broader operational HR support as required .

Key Accountabilities

Recruitment and Onboarding

• Sourcing candidates and shortlisting them based on business requirements.

• Conduct Compliance checks for offered candidates.

• Support with IJPS, Assessments, and creation/update of Job Description , job offers, and job contracts.

• Reviewing the visa status of new recruits and working with the onboarding/admin team to ensure they join on a timely manner .

• Support the HR & Learning Team in inducting new colleagues in the business .

• Support the Learning team in printing training & on-boarding material .

• Assist with Emiritsation efforts to achieve hire retain as per the assigned target.
  

Employee Engagement

• Maintain regular presence on-the-ground to support retail teams with HR & L&D matters .

• Support the HR Manager in driving engagement through Travelex Voice Survey and improve on colleague feedback via pulse meetings within UAE .

• Support the HR Manager in driving DE&I and Wellbeing initiatives in UAE .
  

Employee Relations

• Handle daily employee grievances , i nquiries, complaints, and escalate them to the HR Manager whenever required .

• Attend retention calls for departing colleagues.

• Make sure all WD inputs are correctly reflected on the system (leaves, time tracking, ST allowance, HDA, Joining Dates, Termination Dates etc … )

• Attend 30,60,90,150 Performance m eetings with new joiners and their team leaders and provide feedback/support wherever required .

• Draft letters (warnings, promotions, adhoc ) and make sure they are properly stored on People DOC.

• Upload all HR adhoc docs on People doc and do random check s on the system to make sure that all employee documents are uploaded by the onboarding team.

• Tracking exit clearances for FNF processing, submitting FNF inputs to payroll, sharing the FNF with the employee, and coordinating payment release.

• Verify and approve employee v erifications for e xternal requests .

• Validate LSA, and assist HR Manager with the GEM entitlements, nominations, awards printing and vouchers purchase.

• Support the entire HR team with the Emiritsation Strategy and ongoing efforts.
  

Compliance

• Updat e Employee Data on Central Bank portal and Workday .

• Manage support trainer's allowance .

• Support the Learning Manager in updating training records .

• Handle/ Support the HR Manager in managing disciplinary and grievance issues and maintain tracker .

• Coordinate with the onboarding team on the monthly pension settlement and pension update whenever applicable.

• Assist the HR Manager in managing and overseeing the implementation and compliance of policies, procedures, and process improvement .

• Assist HR Manager in managing payroll process for UAE .

• Coordinate with relevant stakeholders to make sure all payroll inputs are shared correctly and on time with the payroll team (LTA, Incentives, OT, Allowances, etc.. )

• Provide timely support for internal and external audits as required .
  

Role-specific experience and Skills

• Minimum of 5 + years of work experience in HR .

• Effective communicator (written, presentation, interpersonal) .

• Excellent communication and people skills, with a strong emphasis on team working .

• Problem-solving, critical thinking, people-management, interpersonal, customer service, multi-tasking, prioritization, flexibility and working well under pressure skills.

• Track record of building strong stakeholder relationships, able to positively influence at all levels within the business .

• Previous experience using an HRMS is preferable .

• Able to travel to various locations across UAE .