Job Contributions and Key Responsibilities:
Employee Support and Front Desk Assistance
- Serve as the primary contact for employees visiting the ERC for assistance with paycheck requests, paystubs, employment verifications, and other HR-related matters.
- Provide timely and accurate information to employees by always maintaining a professional and service-oriented demeanor.
- Cover breaks and absences for HR personnel or as needed.
Auditing and Compliance
- Conduct weekly audits to verify all employment documentation is complete and compliant with company and regulatory requirements
- Verify that all electronic personnel files and training records are properly uploaded and stored in the HCM system.
- Compile and distribute audit results to the People Business Partner, Partners, Production Managers and Ranch Managers.
- Maintain organized digital and physical records in accordance with record retention policies.
Separation and Layoff Coordination
- Prepare and organize layoff and termination packets in compliance with legal timelines and company procedures.
- Ensure that all employees’ employment status is updated in HCM.
- Coordinate with the Payroll department to ensure final paychecks are processed accurately and on time according to state and federal labor laws.
- Support request for crew changes and or reassignment of personnel
Onboarding and HR Systems
- Assist with new hire orientations and ensure all required documentation is properly collected.
- Enter new hire information into the company’s Human Capital Management (HCM) system promptly and accurately.
- Maintain up-to-date records of all new hire documentation and arbitration agreements for all companies.
Benefits Leaves of Absence
- Assist Benefits Specialist with the Processing of medical and personal Leave of Absence (LOA) requests, ensuring timely communication with employees and accurate documentation.
- Assist during Open Enrollment and other benefits-related events.
Other HR Department Duties (as assigned to include but not limited to)
- Assist with HR errands
- Support HR and Safety training activities, including occasional visits to field locations for employee orientations, training, or special programs.
- Participate in HR projects and continuous improvement initiatives to enhance employee experience and department efficiency.
Maintain confidentiality and ensure compliance with all company policies, procedures, and state/federal regulations.
Knowledge, Skills and abilities
- Basic knowledge of state and federal labor laws
- Fluency in English and Spanish required.
- Good communication skills including written, verbal, listening and presentation.
- Excellent interpersonal skills including a professional and diplomatic demeanor.
- Proficiency with Microsoft Office such as Word, PowerPoint, Excel and Outlook.
- Attention to detail and ability to manage multiple projects.
- Ability to work effectively in a team-oriented environment.
Ability to find solutions and resolve problems.
Education Level:
High school diploma required but AA degree desired, Business or related field.
Years of experience:
Minimum 2-year experience in admin support, preferable with HR exposure.
Licenses:
If driving is a necessary part of a job employees are required to possess a valid driver’s license.
Languages:
English & Spanish: <95%
Necessary Software
Microsoft Office Suite - Intermediate
Travel Requirements:
Ability to travel 5% of the time to local events and meetings.
Pay scale: $23.00 - $26.00