HR Associate

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Role Overview

The HR Associate is a full-time role responsible for supporting day-to-day HR operations with a strong emphasis on employee personnel file management, documentation, compliance, and operational efficiency. This role also supports recruiting coordination and onboarding/offboarding, while helping build and maintain clear HR resource guides and process documentation that enable a consistent, compliant, and positive employee experience.This role is ideal for a highly organized, detail-oriented professional who enjoys creating structure, improving workflows, and supporting employees through clear, thoughtful HR practices in a fast-paced, growing environment.

Key Responsibilities

Employee Personnel Files, DocumentationCompliance

• Maintain accurate, compliant electronic employee personnel files (active and terminated).
• Organize, audit, and update personnel records in accordance with retention requirements and best practices.
• Ensure timely and accurate filing of offer letters, job descriptions, performance documentation, disciplinary records, and leave-related paperwork.
• Scan, upload, and index HR documents to ensure easy access, audit readiness, and data integrity.
• Support compliance efforts by ensuring documentation aligns with employment laws, internal policies, and HR best practices.

HR Operations, Resource GuidesProcess Efficiency

• Build, update, and maintain HR resource guides, SOPs, and internal documentation (e.g., onboarding guides, manager toolkits, employee FAQs).
• Ensure HR documentation is clear, accessible, and up to date to support employee understanding and experience.
• Maintain HR trackers, workflows, and records to support reporting, audits, and operational visibility.
• Identify opportunities to improve HR processes, reduce manual work, and increase consistency.
• Support HRIS data entry, audits, and reporting (iSolved or similar systems).

RecruitingTalent Support

• Post and manage job openings across internal systems and external job boards.
• Screen resumes and manage candidate pipelines in the ATS.
• Coordinate interview scheduling and candidate communications.
• Maintain accurate recruiting documentation and status reports.
• Support offer letters and pre-employment processes as needed.

OnboardingOffboarding

• Coordinate end-to-end onboarding, ensuring all documentation and system access is completed accurately and on time.
• Prepare onboarding materials and contribute to onboarding resource guides for new hires.
• Partner with IT and Operations to coordinate equipment, systems access, and desk setup.
• Support offboarding processes, including exit documentation, interviews, and systems access removal.

ProjectsEmployee Experience Support

• Support HR initiatives and special projects with a focus on documentation, compliance, and employee experience.
• Assist with performance review cycles, engagement initiatives, and internal communications.
• Serve as a reliable point of contact for basic employee HR questions, directing employees to the appropriate resources when needed.
• Handle ad hoc HR requests with professionalism, discretion, and empathy.

Core Competencies

• DocumentationProcess Excellence: Creates and maintains clear, organized HR documentation and resource guides. Ensures consistency, accuracy, and compliance across HR materials.
• Operational EfficiencyContinuous Improvement: Identifies inefficiencies and implements practical, scalable improvements. Builds systems and workflows that support growth and clarity.
• ComplianceBest Practices Orientation: Understands the importance of compliance and aligns work with HR best practices. Proactively flags gaps, risks, or outdated documentation.
• ConfidentialityIntegrity: Handles sensitive employee information with discretion and professionalism.
• ExecutionAccountability: Owns tasks end-to-end and meets deadlines consistently.
• CommunicationEmployee Experience: Communicates clearly and professionally. Supports employees through accessible resources and thoughtful HR practices.
• AdaptabilityLearning Agility: Learns new systems, policies, and processes quickly in a changing environment.

QualificationsSkills

• 2-4 years of experience in HR operations, people operations, recruiting coordination, or administrative support.
• Demonstrated experience managing HR documentation and personnel files.
• Strong organizational skills and attention to detail.
• Clear written and verbal communication skills.
• High level of discretion and professionalism.
• Experience with HRIS/ATS platforms (iSolved preferred) and Google Workspace/MS Office.