HR Coordinator

About Bill Wilson Center:

Bill Wilson Center provides services to children, youth, young adults, and families in Santa Clara County. Additionally, we reach clients through our street outreach and crisis line programs. Bill Wilson Center programs focus on housing, mental health care, supportive services, and advocacy. Bill Wilson Center is committed to working with the community to ensure that every youth has access to the range of services needed to grow to be healthy and self-sufficient adults. A key component of Bill Wilson Center's philosophy encompasses a strength-based approach to improving the lives of the youth and young families in our communities. Bill Wilson Center has been providing services to runaway and homeless youth since 1973. Join us and become a difference maker at Bill Wilson Center!

Job Summary:

The HR Coordinator works collaboratively across the agency acting as a bridge between HR and Bill Wilson Center programs for positive impact. This position will focus primarily on talent acquisition and onboarding and will be a key member of the HR team supporting other functions such as benefits, talent management, leave of absence, HRIS, and employee engagement. The ideal candidate has an enthusiasm for learning. This position reports directly to the Chief People & Culture Officer. Come help us build a best in class employee culture!

Essential Duties/Responsibilities:

• Acts as a beacon for our values, enhancing the agency culture through your actions.
• Leads the talent acquisition process including recruitment, hiring and onboarding. Conducts new hire orientation creating a stellar new hire “experience”.
• Maintains Paycom Applicant Tracking System (ATS) ensuring data integrity and full utilization of system functionality. Provides ongoing training and technical support to the HR team and hiring managers. Acts as ATS subject matter expert.
• Collaborates with Payroll, Finance, IT and Facilities to ensure a smooth onboarding process for new hires.
• Builds relationships with community partners creating talent pipelines. Plans and facilitates career fairs and hiring events.
• Responds to general inquiries from employees and managers regarding HR policies and best practices.
• Supports the employee benefits programs including open enrollment, benefits fairs and vaccination clinics.
• Responds to general leave of absence inquiries including FMLA, PFL and CFRA.
• Supports the talent management process including performance evaluations, goal setting, quarterly check-in’s, and professional development initiatives.
• Maintains employee files and employee records within Paycom, HRIS system including new hire data, annual pay increases, promotions, transfers, and terminations.
• Plans and facilitates initiatives that enhance employee engagement, recognition, and retention.
• Supports agency training initiatives including compliance, safety and those which uphold our Values.
• Responds to verification of employment requests.
• Reconciles HR related invoices coordinating payment through Finance department.
• Completes employee off-boarding process including conducting exit interviews and sharing insights with HR team. Participates in retention strategy discussions.
• Creates and presents weekly and monthly metrics reporting and dashboards.
• Ensures compliance with federal, state, and local labor laws, safety regulations, and industry standards.
• Acts in the best interest of the agency.
• Additional duties as assigned.

Education and Experience:

• At minimum, Associate’s degree however ideally a Bachelor’s degree in Human Resources, Business Administration, Psychology or a related field. HR certifications are a plus.
• Two years of HR Coordinator experience or an equivalent combination of education plus experience.

Required Skills/Abilities:

• Proficient in Microsoft Office Suite and/or GoogleSuite.
• Familiarity with Paycom or other HRIS systems highly desirable.
• Exposure to Human Resources practices including federal, state and local laws.
• Experience working with culturally diverse staff required.
• Possesses high degree of attention to detail and strong written and verbal communication skills.
• Comfortable presenting information in a group setting.
• Able to balance multiple assignments in a fast-paced work environment while meeting deadlines.
• Ability to exercise discretion and confidentiality, maintaining professionalism at all times.
• Acts as a role model within the agency.

Physical Demands:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made enable individuals with disabilities to perform the essential functions.
• Employee must be able lift and/or move up to 25 pounds.
• Employee must be able to drive/travel to a variety of different worksite locations.
• Must be able to remain stationary for a prolonged period of time.
• Employee is regularly required to use hands to type on a keyboard as well as communicate with fellow employees and communicate clearly on the telephone.
• The employee is required to stand, walk, reach with hands and arms to stoop, kneel, crouch or crawl.

Work Environment:

• The ability to work in-office is an essential function of the position.
• The noise level in the work environment is moderate.

Salary Range:

$68,640 - $75,000 per year.

Employee Benefits & Perks:

We offer a generous compensation package for full-time employees that includes the following:

• 4 Weeks Accrued PTO
• 14 Paid Holidays Per Year
• Paid Health, Dental, Vision & Voluntary Life Insurance Plans
• Flexible Spending Plans for Medical, Dependent Care, Parking and Transit
• 401 (K) Retirement Plan
• 24/7 Employee Assistance Program
• Upward Career Mobility
• Discounts and Savings through Tickets At Work and LifeMart

EEO:

Bill Wilson Center is an Equal Opportunity/Affirmative Action Employer.

This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. Because of a need to remain responsive to the needs of our clients and our Agency’s operations, responsibilities may be modified at any time.