HR Coordinator -Scheduler & Staffing

Job description

Location: Southeast San Antonio (Southcross Blvd)

Schedule: Mon–Fri 8 AM–5 PM + on-call rotation for some weekends

About the Role

Right at Home Southeast San Antonio is seeking a proactive, highly organized HR Scheduler & Staffing Coordinator to lead our caregiver scheduling operations and support hiring efforts. This is a critical front-office role for someone who thrives in a dynamic, small-team environment and is willing to roll up their sleeves when needed.

While this is not a caregiver position, you should be willing to step in and cover a client shift only as a last resort to maintain quality care.

Key Responsibilities

Scheduling & Backup Management

• Create and maintain caregiver schedules using WellSky

• Anticipate needs and develop backup plans by ZIP code to avoid last-minute scrambles

• Rapidly fill open shifts and respond to call-outs or cancellations

• Match caregivers with clients based on skill, availability, and location

HR & Recruitment

• Post jobs, screen applicants, schedule interviews

• Run background checks, verify CNA licenses and references

• Help lead orientation and onboarding of new caregivers

• Keep digital and physical employee records organized and compliant

Communication & Support

• Serve as the main point of contact for caregivers regarding shift changes, policies, and urgent updates

• Ensure all messages are clearly communicated using text, phone, and our WellSky platform

• Monitor compliance

On-Call & Contingency Support

• Participate in rotating on-call schedule for evenings/weekends

• Be willing and able to step in as a caregiver only if no other solution is available

• Help protect the client experience by ensuring no shift is missed due to scheduling issues

Office Operations

• Support day-to-day office tasks as needed — supplies, reports, client folders, etc.

• Work closely with the owner and office staff to solve problems and keep the business moving

What We’re Looking For

• HR or Scheduling experience required (home care or healthcare setting preferred)

• CNA certification is a big plus, but not required

• Excellent multitasker, organizer, and communicator

• Tech-savvy: Proficient with scheduling tools like WellSky, Microsoft Office, and job platforms

• Solution-oriented mindset — calm under pressure and resourceful

• Someone who understands small team life — flexible, humble, and ready to hustle when needed

• Must have a valid driver’s license and reliable transportation

Why Join Right at Home San Antonio?

• Be part of a mission-driven, people-first company that values every team member

• Opportunity to grow into HR, operations, or leadership

• Direct impact on the lives of families and seniors in our local community

To Apply

Send us your resume (lalo@careinsa.com) and a short message explaining:

• Your experience in scheduling or HR

• Whether you’ve worked in home care before

• Your comfort level with being the go-to person for last-minute problem solving

Job Type: Full-time

Pay: $13.00 - $17.00 per hour

Benefits:

• Flexible schedule

• Paid time off

• Referral program

Schedule:

• 8 hour shift

• On call

• Weekends as needed

Work Location: In person