HR Digitalization & Continuous Improvement Senior Manager

Main Purpose

Lead and advance Beyti’s HR technology, digital platforms, and continuous improvement initiatives by driving automation, enhancing system capabilities, and ensuring strong governance. Translate HR process needs into scalable digital solutions and act as a strategic expert in HR process review, redesign, and optimization.

Accountabilities

1. Digital HR Strategy & Governance

• Own and evolve the HR digitalization roadmap in line with business priorities and HR strategy.
• Define and enforce governance frameworks across all HR systems, including access rights, data standards, and configuration controls.
• Ensure HR digital platforms deliver consistent, intuitive, secure, and compliant user experience.
• Maintain comprehensive documentation, configuration logs, architecture maps, and system design standards.
• Conduct regular internal control reviews and support internal/external audits with evidence and documentation.

2. HR Systems Ownership & Enhancements

• Act as functional owner for SAP modules (EC, Time, Payroll Support, Performance, PMGM, Learning, Recruitment) and the broader HR ecosystem (LMS, Mobile HR App).
• Lead the full lifecycle of system changes (CRs): requirements gathering, solution design, configuration, testing, UAT, change management, and go‑live.
• Drive continuous improvement by identifying system and process gaps and implementing enhancements that improve efficiency and accuracy.
• Coordinate with IT, SAP consultants, and external vendors to resolve technical issues and deliver system upgrades.
• Oversee configuration and maintenance of organizational structure, jobs, grades, and reporting lines.

3. Data Integrity, Governance & Analytics Enablement

• Act as Data Governance Gatekeeper ensuring accurate, complete, and consistent master data across SAP, LMS, and mobile platforms.
• Establish data governance standards, controls, and data‑quality KPIs.
• Conduct periodic audits, cleanup activities, and root‑cause analysis to prevent recurring data integrity issues.
• Ensure accurate workflow alignment with HR policies and organizational hierarchy.
• Support Talent & Rewards (TR) and HR teams with data extraction and system‑generated outputs (analytics excluded but data readiness ensured).
• Oversee secure role-based permissions and perform regular access reviews to ensure privacy compliance.

4. Digital Platform Adoption & Experience Management

• Monitor system usage and adoption levels, identifying opportunities to improve user experience and engagement.
• Administer and enhance Employee Self-Service (ESS), Manager Self-Service (MSS), and mobile HR app functionalities, features, and notifications.
• Design and deliver training, knowledge materials, and change management activities for HR teams and end users.
• Act as an advisor to HR teams on best-use of technology, process redesign, and digital standards.

5. Integrations & Automation

• Support and enhance integrations among SAP, LMS, the mobile app, and other relevant HR and non-HR systems.
• Ensure seamless, accurate, and timely data synchronization across systems.
• Identify opportunities for workflow automation, leveraging SAP capabilities, HR mobile app features, RPA, or other emerging tools.
• Collaborate with IT to ensure integration reliability, error monitoring, and upgrades.

6. HR Process Optimization & Continuous Improvement

• Facilitate review and redesign of HR processes to reduce manual work, eliminate waste, and streamline service delivery.
• Apply Lean, Six Sigma, or other CI methodologies to support HR operational excellence.
• Conduct root‑cause analysis and implement sustainable long-term fixes.
• Deliver the technical and process components required for successful implementation of HR projects and initiatives.

7. Emerging Technologies & Innovation

• Identify and evaluate emerging HR technologies, AI solutions, and digital tools that enhance employee experience and HR efficiency.
• Partner with HR and IT leadership to pilot and scale innovative solutions (e.g., chatbot enhancements, predictive capabilities, digital assistants).
• Ensure new technologies align with architecture standards, cybersecurity requirements, and data governance principles.

Qualifications:

• Bachelor’s degree in HR, Business, or Information Systems.
• 9 years of HRIS experience, including minimum 2 years in SAP/Success Factors.
• Strong experience in HR process improvement and management, operations, system enhancements, and shared services; leverage lean practices to streamline HR service delivery.
• Ability to design integrated HR technology solutions that meet business and user needs.
• Strong project management skills and PM certification is a plus
• Expertise of HR technologies & design principles: Expertise in HR current and emerging technology and its implementation.