Employment Type: Full-Time, Remote
Work Hours: 7 AM - 4 PM MST
About Us:
At Placidway, we are on a mission to simplify and humanize cross-border healthcare. Our rapidly growing platform connects patients with healthcare providers worldwide, improving access to quality care. As we continue to scale, we are looking for a highly motivated HR Specialist to join our People team. This role is vital in supporting full-cycle recruiting, enhancing HR operations, and developing people programs that help drive our mission forward in a remote, fast-paced environment.
What You’ll Do:
Talent Acquisition & Onboarding
- Post open roles across job boards and networks, managing candidate pipelines.
- Screen resumes, conduct structured phone and video interviews, and perform reference checks.
- Coordinate job offers, contractor paperwork, and new-hire onboarding processes.
Performance & Development
- Coordinate the performance review cycle, managing calendars, forms, and calibration support.
- Facilitate feedback documentation and maintain accurate employee records.
- Create and update training materials, and deliver both new-hire and refresher training sessions.
HR Operations & Payroll
- Collect and validate payroll inputs; partner with Accounting to ensure timely and accurate processing.
- Maintain employee data, agreements, and changes with strong attention to data hygiene.
- Produce recurring people analytics, such as hiring funnels, headcount reports, turnover data, and productivity KPIs.
Policies, Compliance & Employee Relations
- Draft and update company policies, SOPs, and employee handbooks, ensuring alignment with legal regulations.
- Support employee relations by addressing concerns with fairness, documenting issues, and ensuring follow-through.
- Contribute to workforce planning and organizational design initiatives to ensure effective and scalable growth.
Change & Organizational Effectiveness
- Drive adoption of new processes, tools, and systems through clear communication and enablement.
- Identify process gaps and recommend scalable improvements for continuous organizational effectiveness.
What You’ll Bring
Must-Haves
- 3+ years of relevant HR experience with strong hands-on experience in recruiting and employee selection.
- Demonstrated success in meeting performance objectives and timelines in a fast-paced, remote environment.
- Advanced English communication skills, both spoken and written.
- Proficiency with office tools (Excel, PowerPoint, Word) and comfort with online HR systems.
- High integrity, sound judgment, and ethical decision-making in handling sensitive HR matters.
- Strong ability to manage multiple priorities while working remotely, with high self-discipline and follow-through.
- Flexibility to work a schedule that overlaps with core team hours.
Nice to Have
- Experience in healthcare, telehealth, or high-growth companies.
- Exposure to multi-country contracting and compliance considerations.
- Familiarity with learning design concepts (micro-learning, SOPs, job aids).
How We Work
- Fully remote, async-friendly collaboration.
- Outcome-focused culture with clear goals, feedback, and continuous improvement.
Why Placidway?
- Impactful Work: Join a company that’s transforming healthcare experience, improving lives worldwide.
- Flexible Environment: Work remotely and enjoy a flexible schedule that supports work-life balance.
- Growth Opportunities: Be part of a growing organization that offers professional development and career advancement.
Apply Now
Take the next step in your career and become a part of a dynamic, fast-growing team at Placidway. We’re excited to hear from you!
Job Type: Full-time
Work Location: Remote