HR Generalist

JOB SUMMARY:

The HR Generalist is responsible for overseeing both the day-to-day human resources functions and the administrative operations of the physical office space. This role ensures compliance with HR policies, benefits administration, and employee lifecycle processes, and fosters a supportive, equitable, and organized workplace. The HR Generalist provides cross-functional support to staff and leadership while stewarding a culture of accountability, trust, and inclusion. This position requires proactive problem-solving, confidentiality, and strong project and people management skills.

This position is full-time, exempt, and reports to the Chief Operating Officer. IPHI?s standard work week is 37.5 hours.

The IPHI operates in a dynamic funding environment, and the availability of specific program funding may evolve over time. While the position you are applying for is currently supported by existing funding, future changes in funding sources could impact the associated program. IPHI is committed to supporting our staff and will work to transition employees into other programs within the organization should program funding shift. We value transparency and open communication and will keep employees informed of any significant funding developments that may affect their positions.

To apply: Complete applications must include a resume, cover letter, and completion of an online questionnaire. Only complete applications will be reviewed. The cover letter should compare your qualifications, experiences, and interests to the duties, responsibilities, and qualifications listed below for the position. Applications will be considered on a rolling basis until the position is filled.

DUTIES AND RESPONSIBILITIES:

General

• Manages the talent acquisition, recruitment, and interview process in partnership with the COO, hiring manager, and HR Assistant
• Manages and investigates HR-related internal complaints and recommends next steps and follow-up to the COO
• Administers and answers questions concerning IPHI benefits, including Open Enrollment
• In partnership with the CEO/COO/CFO, researches and ensures market accuracy for compensation plans
• In partnership with the HR assistant, processes required documents for Short-Term and Long-Term Disability with insurance providers to ensure accurate record keeping and proper deductions. Completes all follow-ups concerning LTD/STD
• In Partnership with the HR assistant, maintains HR and I-9 files; Completes Forms I-9; verifies I-9 documentation
• Supports special projects assigned by the CEO/COO

Office Management

• Assist the Senior IT and Office Manager with daily tasks, including maintenance, organization, and functionality of the office space
• Gathers mail from Senior IT and Office Manager; scans items to the COO
• Assist the Senior Office Manager with the tracking of inventory of office and kitchen supplies; processes orders as needed
• Supports coordination of onsite staff meetings, retreats, and all-staff gatherings with the HR Assistant and Senior IT and Office Manager

Expectations or Leadership Behavior

• Manages IPHI?s Leadership develop groups and supports the growth and development of leaders at IPHI
• Maintains excellent customer service and responsiveness to staff needs
• Champions a positive organizational culture aligned with IPHI?s mission and values
• Prioritizes the growth and success of team members; empowers team members and demonstrates leadership attributes
• Exhibits empathy and self-awareness to foster trust and collaboration within the team

Skills (Soft and Hard)

• Uses Asana to organize, project manage, and maintain all HR tasks and properly assigns tasks and due dates

Organizational Participation and Support

• Participates in the development and attends organizational-wide activities

Human Resources Knowledge and Skill Application

• Ensures Organizational-wide HR training compliance for Federal, State, and City requirements
• Ensures compliance with labor regulations

Systems Change

• Promotes HR programs to create an efficient, equitable, conflict-free work environment
• In partnership with the COO and Leadership team creates, develops and implements organizational policies and procedures to ensure organizational compliance, uniformity, accountability, and ease

Meeting Planning and Facilitation

• Assist with the development of all organizational event agendas and activities in partnership with the HR assistant, COO and/or CEO

Communication & Writing

• Prepares correspondence and shares organizational communications for HR-related items as requested
• Exhibits clear, direct, and respectful communication; actively listens and seeks to understand project, program, team, and organizational needs

Teamwork and Team Relationship

• Assists with the preparation of the performance review process and ensures that reviews are filed in the appropriate employee HR file
• Provides support to employees on various HR-related topics
• Performs customer service functions by answering employee requests and questions
• Ensures confidentiality and integrity of sensitive information

External Relationships

• Manages and maintains relationships with our account representatives from OneDigital and Paychex

Planning and Stewardship of Money

• Tracks and deposits incoming checks using the bank deposit system
• Ensures that all All-Staff retreats and organization-wide events are managed under budget
• Reconciles all benefits statements in partnership with the Finance team and our Benefits broker, ensuring billing accuracy
• Manages all organizational-wide stipends, including the wellness and professional development stipends
• Partners with the payroll team to manage and ensure accuracy of payroll

Administration Management

• Tracks the status of candidates in Paychex and internal systems and responds with follow-up letters and correspondences through the recruiting process
• Partners with the HR Assistant to schedule meetings and interviews as requested by the hiring manager.
• Prepares new-employee files in partnership with the HR Assistant.

Other duties as assigned.