UDW Job Description: Human Resources Generalist
UDW Overview:
United Domestic Workers of America, UDW/AFSCME Local 3930 is a statewide labor union that represents more than 200,000 [GR1] home care and family child care providers in 45 counties in California. Founded in 1979, UDW is a diverse, progressive labor organization that seeks dynamic, committed individuals who will support our members and those for whom they care locally, statewide, and at the national level.
UDW is one of California’s largest labor unions. We consistently support and lead important social justice initiatives like fighting for racial justice, income inequality, and affordable health care for all. We are committed to respect and dignity for seniors, people with disabilities, and the children in our care. We fight for better working conditions and fair pay for home care and child care providers, and full funding for life-saving programs like In-Home Supportive Services (IHSS) and subsidized family child care. For more information about UDW, please visit our website at www.udwa.org.
Job Information:
Job Title: Human Resources Generalist
Job Type: Exempt (Salary)
Department: Human Resources
Reports to: HR Compliance & Employee Relations Manager
Starting Salary Range: $68,640.00/year - $87,188.00/Year
Job Location: San Diego, CA 92115
Schedule: Full-time - Monday to Friday, 9:00 AM to 6:00 PM,
Job Summary:
The Human Resources Generalist is responsible for assisting the HR Compliance and Employees Relations Manager and Safety Manager with the management of employee data within the HRIS, coordination of employee benefit plans and incentives, employee relations and training administration, and assisting with the design and implementation of safety training, among other responsibilities. The ideal candidate will be competent in handling various human resources responsibilities, provide guidance to staff on regulations and their impact on operational processes and procedures, and have sufficient professional experience along with strong interpersonal skills.
Human Resources Generalist - Duties and Responsibilities:
- Meet with employees to discuss leave of absence (LOA) options and track protected time off for regulatory and compliance purposes.
- Track COVID-19 and other health and medical cases to ensure ongoing compliance with federal and state laws, health trends, and company policies.
- Assist with employee relations cases as the intake and investigative coordinator.
- Coordinate performance management tasks and activities including processing performance evaluations, merit increases and salary adjustments.
- Assist employees with benefits enrollment and answer basic health plan questions.
- Maintain the HR Group calendar, schedule team appointments, and maintain records and information.
- Maintain the HRIS by performing periodic data entry of employee change requests such as background screenings, onboarding, salary adjustments, leaves of absence, offboarding, and other general data entries and documentation practices.
- Answer the telephone, relay messages, and maintain office equipment and supplies.
- Maintain employee confidence and protect operations by keeping human resources information confidential.
- Organize and maintain accurate and up-to-date human resource files, personnel files, department records, and documentation.
- Answer frequently asked questions from employees relative to standard policies, benefits, hiring processes, etc.; refer more complex questions to the appropriate HR division.
- Perform periodic audits of HR files and records to ensure that all required documents are collected and filed appropriately.
- Provide clerical support to the HR department, file and create documents, packets, and mail.
- Serve as a backup to the Executive Assistant/HR Coordinator; may require coordinating new hire orientation, onboarding, and offboarding tasks in collaboration with the Payroll Dept. and other departments.
- Assist with planning and executing special events such as benefits enrollment, organization-wide meetings, employee recognition events, holiday parties, retirement, and other celebrations.
- Assist with department projects and perform other duties as assigned, which are reasonably within the scope of work in this job classification.
- Administrative duties, including taking safety meeting minutes, conducting job safety analyses, writing standard operating procedures and placing ergonomic orders.
- Assist with an online training program (MMA Risk Management Center), including assigning and maintaining Safety training.
- Assist with administering emergency preparedness drills.
Knowledge, Skills, and Abilities:
- Basic knowledge of benefits administration.
- Basic knowledge of compliance requirements such as ACA, ADA, ERISA, COBRA, FMLA, etc
- Good understanding of the intersection of Benefits, HR, Payroll, and Risk Management
- Basic knowledge and ability to speak proficiently on performance management and compensation plans
- Basic knowledge of financial acumen
- Basic knowledge of risk assessment and reporting
- Basic knowledge of office ergonomics and safety practices.
- Basic knowledge of department budgets.
- Excellent organizational skills.
- Ability to multi-task in a fast-paced environment.
- Ability to effectively communicate and engage with employees across the organization.
- Strong strategic and tactical skills
- Must be highly adaptable and organized; able to prioritize and meet target dates in a changing environment.
- Excellent emotional intelligence, verbal and written communication and human relations skills.
- Ability to coordinate info/data for tracking, analysis and reporting.
- Ability to coordinate competing priorities and time-sensitive tasks while ensuring accurate completion.
- Ability to use independent judgment, problem-solve, and answer questions.
- Ability to handle and work with highly confidential information.
- Results-driven and accountable for actions; focused on planning and execution.
- Ability to work independently yet sees others as partners and essential team members.
- Strong organizational and systems implementation.
- Professionalism – Tactfully approaches others; Reacts well under pressure; Follows through on commitments.
- Proficient in Microsoft Office applications.(Must be able to independently create professional PowerPoint presentations, Excel spreadsheets and Word templates.)
- Proficient in Adobe applications, project management software and graphic design software.
Preferred Qualifications:
- Bachelor’s degree in human resources or related field or equivalent education and experience.
- 3 to 4 years of progressive human resources experience.
- Proven ability to accomplish timely completion of multiple projects with competing deadlines.
- A high level of professionalism, honesty, integrity, and work ethic are essential.
- Strong communication and training delivery skills are required.
- Energetic, enthusiastic, and self-motivated
- Basic knowledge of potentially hazardous materials or practices
- Excellent time management and prioritization skills
- HR certifications: PHR, SPHR, SHRM-CP, SHRM – SCP credential
- Fluency in Spanish (preferred)
Requirements:
- Ability to work from UDW’s office
- Willingness to travel as needed.
- Valid driver's license
COVID-19 Vaccination Requirement:
UDW has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees. As a condition of employment, our employees are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk and listen. The employee frequently is required to use hands or fingers, handle, or feel objects, tools, or controls. The employee is required to stand, walk; sit; reach with hands and arms; climb or balance, and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is primarily exposed to an office-type environment. The employee will frequently work on or around office equipment and furniture. The noise level in the work environment is low to moderate. The employee will frequently work with deadlines under pressure and will occasionally be required to work alone. The employee is occasionally exposed to outdoor environments can include exposure to vehicles, moving mechanical parts; vibration; odors, fumes, gasses, smoke, dust, or airborne particles; and outside weather conditions.
Equal Opportunity Employer:
UDWA is an equal opportunity employer, and, as such, does not discriminate against an employee or applicant based on race, creed, color, age, sex, national origin, marital status, sexual orientation, gender identity, religious affiliation, disability, or any other classification protected from discrimination under applicable law.
Women, people of color, people with disabilities, and members of the LGBTQIA+ community are strongly encouraged to apply.