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Employment Relations Business Partner

Alpharetta, United States

Make a difference, protect lives, and achieve your dreams. Build your career with the industry-leading fire, life safety and security company.

The Employment Relations Business Partner (ER Business Partner) is a fully remote role responsible for conducting prompt, thorough, and impartial investigations into team member complaints and allegations of workplace misconduct and/or violations of company policy. This position plays a critical part in maintaining a respectful, legally compliant, and inclusive work environment by ensuring that all investigations are handled with integrity, confidentiality, and consistency. The ER Business Partner collaborates closely with HR, Legal, Internal Audit, and Safety & Risk teams to assess risk, document findings, and recommend appropriate corrective actions. Success in this fully remote role requires strong analytical skills, sound judgment, and a deep knowledge of employment law and company policies, while effectively managing cases and partnerships across multiple states and business units.

This is a fully remote position

Salary Range: $75k-$105k

Essential Duties & Responsibilities:

Inform HR and leaders of workplace complaints received and the need to investigate.
Identify and recommend to HR and leaders appropriate interim measures to protect the employees and the company.
Conduct intake interviews with complainants and assess the need for formal investigation based on initial evidence.
Plan and execute investigations, including defining scope, allegations, objectives, and timelines.
Interview complainants, respondents, and witnesses using structured techniques to elicit relevant facts.
Through a familiarity with applicable employment laws, identify and gather relevant facts for leadership to understand and mitigate risk.
Evaluate credibility using established standards.
Make factual findings based on the evidence presented - "inconclusive" is not an acceptable outcome.
Prepare detailed investigation reports summarizing facts, findings, and recommended actions.
Ensure investigations comply with applicable laws and internal policies.
Maintain confidentiality and neutrality throughout the process.
Coordinate with Legal on privileged investigations and risk mitigation strategies.
Maintain secure and confidential investigation files, including notes, reports, and evidence.
Use platforms like Navex Ethicspoint and Microsoft programs for case tracking and documentation.
Provide guidance to managers and employees on investigation procedures.
Clearly communicate factual findings to HR and leadership, identifying relevant facts and explaining the relevance clearly and concisely.
Advise on recommendations for remediation, clearly explaining why the recommendation is important and the potential risks associated with not accepting the recommendation proposed.
Assist with remediation, as needed.

Education & Qualifications:

High School diploma or equivalent.
A minimum of 3 years of experience in a human resources position with a focus on compliance, legal issues, and regulatory affairs.
Demonstrated knowledge of employment laws and regulations, including Title VII, ADA, FMLA, FLSA, and state-specific labor codes.
Completion of a recognized investigation training program (e.g. Association of Workplace Investigators, SHRM Workplace Investigations Specialty credentials, or Cornell’s Internal Investigations Certificate) is highly preferred.
Strong critical thinking, analysis, and interviewing skills, with the ability to assess credibility and synthesize complex information into clear and objective findings.
Strong written and oral communication skills and a comfort level with direct communication and addressing conflict.
Strong time management and organizational skills with an ability to handle multiple cases simultaneously.
High level of discretion, integrity, and professionalism in handling sensitive matters.