HR Generalist (People Operations)

Description:

Location: Remote
Employment Type: Full-Time

About DietitianLive

DietitianLive is working to reverse the trajectory of diabetes in the U.S., one of the most widespread and preventable chronic conditions. Despite the critical role nutrition plays in managing and even reversing diabetes, engagement with nutrition care has historically been underutilized. We are changing that.

Through a fully remote, tech-enabled model, we remove barriers, making it easy for patients to connect with registered dietitians, with services covered by major insurance plans. Our clinicians deliver personalized, evidence based care that supports sustainable behavior change and meaningful improvements in metabolic health.

Our approach is grounded not only in clinical nutrition, but in how behavior change actually happens. Through consistent patient interaction and communication strategies informed by linguistic neuroplasticity, our dietitians help reshape habits, reinforce new patterns, and support lasting lifestyle change.

Our model is delivering measurable impact. In a recent cohort, DietitianLive demonstrated significant reversal of pre-diabetes and Type 2 diabetes, with up to 81% of pre-diabetic patients returning to normal A1C levels, along with meaningful improvements across diabetic populations.

By combining clinical expertise, data, and ongoing patient engagement, we improve outcomes, reduce risk, and expand access to high quality nutrition care at scale.

As a rapidly growing, fully remote healthcare company, we are building scalable, people first systems to support a distributed workforce of clinicians and corporate team members—enabling us to deliver consistent, high quality care while growing quickly.

Role Overview

We are seeking a highly execution focused HR Generalist to support day-to-day people operations across the employee lifecycle. This is a doer role, ideal for someone who thrives in a fast paced environment, takes ownership, and enjoys rolling up their sleeves to get things done.

This role will be responsible for core HR functions including HR operations, employee relations, payroll support, and benefits administration, ensuring a smooth and compliant employee experience at scale.

Requirements:

HR Operations

• Own and execute day-to-day HR operations across the full employee lifecycle (onboarding, changes, offboarding, system accuracy and compliance)
• Maintain accurate employee records in HRIS and ensure data integrity
• Draft and manage employee documentation including status changes, and policy acknowledgments, leave of absence management
• Partner cross functionally to ensure seamless people processes

Employee Relations

• Serve as a first point of contact for employee questions and concerns
• Support investigations, documentation, and resolution of employee relations matters
• Provide guidance to managers on performance management, coaching, and policy interpretation
• Promote a positive, compliant, and consistent employee experience

Payroll Administration

• Ensure accurate and timely processing
• Audit payroll inputs including hours, bonuses, commissions, and adjustments
• Assist with resolving payroll discrepancies and employee inquiries
• Support reporting and reconciliation as needed

Benefits Administration

• Administer employee benefits programs including enrollments, changes, and terminations
• Serve as liaison between employees and benefit vendors
• Support open enrollment planning and execution
• Ensure compliance with applicable benefits regulations and state laws and programs

Qualifications

• 6-8 years of progressive HR experience, preferably in a high growth or startup environment
• HR Certification through SHRM or HRCI
• Strong experience in HR operations, employee relations, payroll, and benefits administration
• High attention to detail with strong organizational skills
• Comfortable and trustworthy to be handling sensitive and confidential information
• Ability to manage multiple priorities and execute with urgency
• Strong communication and problem solving skills
• Experience with HRIS and payroll systems (Paylocity experience preferred)
• Knowledge of multistate employment laws

What Success Looks Like

• HR processes run smoothly, accurately, and on time
• Employees receive timely, clear, and supportive responses
• Payroll and benefits administration are accurate and well coordinated
• Managers feel supported and equipped to handle people matters
• You proactively identify and solve operational gaps

Why Join DietitianLive

• Be an integral part of building a company that is on a mission to transform the population's relationship with food by providing evidence based guidance
• Fully remote, flexible work environment
• Opportunity to build and scale HR operations in a high growth company
• Collaborative, mission driven team focused on improving healthcare access
• High ownership and impact in shaping the employee experience