HR Generalist (Talent Acquisition & HR Operations)

Description

SummaryAt PwC, our people in managed services focus on a variety of outsourced solutions and support clients across numerous functions. These individuals help organisations streamline their operations, reduce costs, and improve efficiency by managing key processes and functions on their behalf. They are skilled in project management, technology, and process optimization to deliver high-quality services to clients.

As a managed service delivery generalist at PwC, you will execute outsourced processes, such as client and customer interaction; data review, enrichment and processing; implementing and monitoring quality controls; and resolving escalations and queries.

The Talent Acquisition Manager will be expected to develop and execute the Managed Services recruitment strategy & manage all recruitment activities for PwC ME's Managed Services business.

Talent Acquisition & Onboarding

• Manage the end-to-end recruitment cycle: job postings, sourcing, interviewing, selection, offers, and hiring.
• Partner with hiring managers to understand workforce needs and deliver timely staffing solutions.
• Conduct onboarding and orientation programs ensuring smooth integration of new hires.
• Build a pipeline of qualified candidates through proactive sourcing and networking.

HR Operations

• Maintain employee records in compliance with company policy and Saudi labor regulations.
• Administer leave management, benefits, and HRIS updates.
• Ensure compliance with government platforms (GOSI, Qiwa, Mudad, Nitaqat) and support Saudization initiatives.
• Assist in drafting, reviewing, and updating HR policies and procedures.

Employee Relations & Support

• Act as the first point of contact for employee HR inquiries.
• Support performance review processes and employee engagement activities.
• Assist with resolving day-to-day HR issues in a professional and confidential manner.
• Support HR projects and initiatives as required by management.

Expected Skills

• Strong knowledge of Saudi labor law and HR compliance requirements.
• Proven experience in recruitment, onboarding, and HR operations.
• Excellent communication and interpersonal skills.
• Strong organizational skills with the ability to manage multiple priorities.
• Proficiency in MS Office and familiarity with HR systems / HRIS.

Expected Competencies

• Communicate with impact
• Project management
• Results driven
• Agility to adapt to changing requirements

Required Language Skills

• Proficient in written and spoken English. Arabic.

Minimum Education and Specific Qualification

Bachelor's degree in human resources, Business Administration, or related field.

Minimum Years Experience Required

• 5-10 years of experience in HR generalist or talent acquisition roles, preferably in Saudi Arabia.

Additional Application Instructions

• NA