HR Manager

Company Description

C Square (Pvt) Limited is a customer experience market leader, providing customer engagement solutions using conventional, traditional and digital channels integrated by AI and Genesys platform.

Requirements:

• Bachelor’s or Master’s degree in Human Resources, Business Administration, or related field.
• 3–5 years of experience in HR, with at least 2 years in a managerial or supervisory role.
• Strong understanding of HR frameworks, employee lifecycle, and local labor laws.
• Excellent communication, interpersonal, and problem-solving skills.
• Certification in CHRP is an advantage.
• Proficiency in MS Office and HRIS tools.

Key Responsibilities:

• Oversee and manage all core HR functions across the organization.
• Lead the end-to-end recruitment process, including screening, interviewing, and hiring.
• Coordinate with department heads to understand workforce requirements.
• Handle employee relations, conflict resolution, and grievance management.
• Implement and monitor performance appraisal systems and KPIs.
• Develop, review, and update HR policies and procedures.
• Lead the planning and execution of corporate events, employee activities, and training programs to enhance workplace engagement.
• Act as the primary point of contact for employee queries, banking matters, and medical-related concerns.
• Ensure compliance with local labor laws and internal regulations.
• Maintain accurate employee records, documentation, and HRIS data.
• Assist in managing compensation, benefits, and monthly payroll coordination.

Job Type: Full-time

Pay: Rs100,000.00 - Rs150,000.00 per month

Work Location: In person