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JOB DESCRIPTION
Job Title: HR Manager (Generalist) No. of people required: 1
Department: Human Resources No. of years of experience: 15+ years
Reporting to : Group Head HR Industry experience : Manufacturing & Retail (Corporate)
Location: Mumbai (Vile Parle East) In hand Salary: Negotiable
Travel Required: Occasionally Incentives applicable: No
Working Days: Monday to Saturday Work Timings: 10:15 AM - 6:45 PM
Purpose of the Role
To lead and execute end-to-end HR across Manufacturing, Retail, and Corporate teams (2,000+ employees),
ensuring complete statutory compliance and a performance-driven, people-centric culture. The role combines
operational excellence with strategic corporate HR oversight, leveraging data, policy, and technology to build
organizational strength and scalability.
Scope of Work
Corporate: Policy, governance, budgeting, analytics, and HR technology.
Factories: Compliance, discipline, time-office, manpower control, and audits.
Retail: High-volume hiring, engagement, performance discipline, attrition control.
Key Responsibilities
1. Talent Acquisition & Employer Branding
Own end-to-end recruitment for corporate, factory, and retail roles.
Define TATs, sourcing strategies, selection processes, and quality-of-hire metrics.
Build agency, referral, and campus partnerships; maintain a quarterly manpower plan.
Standardize onboarding and induction for a consistent new-hire experience.
Strengthen employer branding through social media, internal success stories, and digital presence.
2. Workforce Planning & Organization Design
Conduct annual manpower budgeting with business heads; maintain organization charts and sanctioned
strength trackers.
Review span of control, eliminate duplication, and ensure clear role accountability.
Maintain and update job descriptions and KRAs in coordination with departmental heads.
Partner with Finance to monitor manpower cost variances and forecast headcount costs.
3. HR Operations & Statutory Compliance
Supervise payroll processing, attendance/time-office management, and compliance with PF, ESIC, Gratuity,
Bonus, and LWF regulations.
Ensure 100% statutory compliance across all states and maintain audit-ready documentation.
Manage contractor compliance (CLRA) and vendor labour audits.
Maintain HRIS data accuracy and publish timely monthly MIS for management review.
4. Policy, Process & Governance
Design, implement, and maintain the HR Policy Framework and Employee Handbook (covering leave,
travel, reimbursement, remote work, code of conduct, disciplinary matrix, POSH, asset policy, etc.).
Maintain version control, approvals, and update logs for all HR policies.
Run an annual HR governance calendar covering appraisals, increments, audits, and engagement initiatives.
Standardize HR processes and SOPs across corporate, factory, and retail units.
Conduct periodic policy orientation and compliance training for staff and managers.
5. Performance Management & Rewards
Manage the goal-setting, mid-year, and annual appraisal cycles across business units.
Ensure alignment between individual KRAs and company objectives.
Support annual compensation benchmarking and recommend revisions in structure or variable pay.
Oversee design and implementation of sales and plant incentive plans with measurable results.
Ensure transparent performance evaluation and data-backed reward decisions.
6. Employee Relations & Engagement
Serve as the primary grievance-handling authority for all units.
Manage disciplinary actions, investigations, and domestic inquiries per statutory norms.
Plan and execute engagement activities, welfare events, and recognition programs with clear budgets and
outcomes.
Conduct periodic pulse surveys and report findings with improvement plans.
Partner with factory management on maintaining healthy IR practices and zero industrial disputes.
7. Culture & Internal Communication
Drive articulation and adoption of company values across all levels.
Build internal communication platforms — newsletters, leadership updates, recognition posts, and
employee spotlights.
Champion a culture of transparency, meritocracy, and ownership.
8. HR Technology, Automation & Analytics
Lead the HRMS/HRIS roadmap for onboarding, PMS, leave, attendance, and workflow automation.
Digitize HR processes (letters, transfers, confirmations, exit clearances, full & final).
Build and maintain HR dashboards on headcount, attrition, cost, hiring funnel, and gender diversity.
Ensure HR data integrity, privacy, and audit readiness.
Partner with IT for continuous HR tech upgrades to improve speed, accuracy, and employee experience.
9. Audit, Risk & Compliance Oversight
Conduct internal HR audits to ensure record completeness, process adherence, and legal compliance.
Close non-conformities within stipulated timelines.
Prepare and coordinate HR-related documentation for ISO, BIS, and social audits.
Maintain a risk tracker covering attrition spikes, role gaps, or pending compliance issues.
10. Exit Management & Retention
Standardize exit formalities, clearance checklists, and full-and-final processes with fixed TATs.
Conduct structured exit and stay interviews to capture actionable feedback.
Track attrition analytics by department, level, and cause; recommend retention interventions for high-
impact roles.
Ensure proper documentation, asset recovery, and compliance closure for all separations.
11. HR Budgeting & MIS
Prepare and monitor the annual HR budget — recruitment, training, welfare, consultants, and admin.
Partner with Finance on payroll forecasting, increments, and provisions.
Publish monthly and quarterly HR MIS covering headcount, attrition, open positions, cost variance, and
engagement data.
Deliver data-driven insights to management for decision-making.
Qualifications
MBA / PGDM in Human Resources (preferred) or Bachelor’s in HR / Business Administration.
Minimum 10 years of experience and 5 years of corporate HR leadership capacity for multi-location
operations (manufacturing + retail). Must have worked in well a known branded organisation.
Proven track record in statutory compliance, HR operations, policy creation, and people analytics.
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