HR Officer (Arabic Speaker)

Join our team in Doha! We are looking for an experienced HR/PR Officer in Retail, Luxury Furniture, or Interior Decoration. If you are strong in onboarding, employee relations, and various HR and PR tasks, with SAP skills and Qatar Labor Law expertise, we want you! A degree in HR and valid Qatar ID with NOC are required.

JOB DESCRIPTION-Tasks & Responsibilities:

Summary:

The HR/PR Officer will be responsible for overseeing human resources operations for the company, coordinating HR activities across various functions, including onboarding, employee relations, performance management, training and development, and ensuring compliance with labor laws. The role also involves fostering a positive workplace culture and effectively navigating a fast-paced environment. He/She will ensure successful implementation of public relations functions, and government public affairs and liaising with Government entities to ensure work requirements are completed in an efficient and timely manner.

Functions:

The Human Resources HR duties will consist of but not limited to:

Onboarding:

• Coordinate and conduct new employees’ orientations to ensure seamless onboarding experience.

Employee Relations:

• Serve as a point of contact for employee inquiries and concerns.
• Mediate and resolve conflicts in a professional and confidential manner.
• Promote a positive workplace culture and ensure high levels of employee morale.

Compliance and Record-Keeping:

• Coordinate compliance with local labor laws and regulations.
• Maintain accurate and up-to-date employee records.
• Prepare and submit required HR reports and documentation.

Compensation and Benefits:

• Coordinate employee’s compensation and benefits.
• Address employee questions regarding compensation and benefits.
• Coordinate the update of employee lists and ensure the timely renewal of the workmen compensation policy.

Performance Administration:

• Develop and implement performance management systems and processes.
• Conduct regular performance reviews and provide feedback to employees and managers.
• Identify and address performance issues promptly.

Training and Development:

• Coordinate training programs for staff development.
• Facilitate ongoing training sessions on topics such as customer service, food safety, and company policies.
• Monitor and evaluate the effectiveness of training programs.

Travel and Ticketing: Coordinate with the travel agency to manage flight bookings, ensuring timely arrangements and cost-effective solutions that align with the company’s requirements.

Bank Pay Cards: Handle the applications, unblocking, and updating of bank pay cards, including managing associated mobile numbers as part of the function to ensure seamless operations.

Staff Uniform Coordination: Liaise with tailors to arrange and manage uniforms for designated staff categories.

Document Preparation: Draft and issue certificates and official letters in both English and Arabic.

Biometric Attendance System: Maintain and update the Bio Time Software to ensure accurate attendance records.

The Public Relations PR duties will consist of but not limited to:

1. Employee Documents and Transactions

• Process, submit, renew, and follow up on visas, medical tests, QID, labor health cards, labor health certificates, and labor work permit cards with the labor office as well as the immigration department.
• Keep records (copies) of personnel visas, passports, Qatar IDs, labor health cards, labor health certificates and other important documents.
• Handling some stages of employee repatriation procedures.

2. Vehicle Administration and Traffic Compliance

• Process, submit, renew, and follow up on driving licenses, vehicle insurance, vehicle registration cards, with the traffic office.
• Liaise with all government institutions regarding fines, penalties, or any inquiry.

3. Company Licenses and Legal Compliance

• Coordinate with a specialized company responsible for processing, submitting, renewing, and following up on official company documents (e.g., trade license, chamber of commerce, CR, Company ID, etc.).
• Track the progress of document-related tasks handled by the specialized company and ensure timely completion.
• Provide the necessary documents, approvals, and information to support the specialized company in completing their tasks effectively.
• Liaise with the specialized company to address any legal issues related to company registrations or compliance.
• Monitor and ensure that all local amendments and compliance requirements are communicated to and addressed by the specialized company in coordination with the authorities.

4. Miscellaneous and General Support

• To keep updated on labor-related changes.
• To perform such other related responsibilities as might be requested by management.

Skills:

• Excellent communication and writing skills both in Arabic and English
• Fast computer typing skills (MS Office, in particular).
• Ability to multi-task and prioritize.
• Ability to build strong relationships.
• Excellent organizational skills.
• Experience with SAP or HRIS systems.
• Working knowledge of Qatar labor regulations and governmental for authorities.
• Strong problem-solving and conflict-resolution skills.
• Ability to work independently and as part of a team.
• Eye to detail and acute organization skills.

Job Type: Full-time

Application Question(s):

• Are you available to join Immediately ?

Education:

• Bachelor's (Required)

Experience:

• Human Resources and Public Relations: 5 years (Required)
• Retail, Luxury Furniture, or Interior Decoration: 2 years (Required)
• SAP or ERP: 2 years (Required)

Language:

• Arabic & English (Required)