HR Operation & Admin Representative

JOB PURPOSE:

Provide a variety of services necessary for the employees related to leave,

medical insurance, recruitment, selection, assignment, motivation, training, and

development of qualified employees for a large company. Span more than one

area of functional specialization within the human resources function, such as

compensation, benefits, labor relations, etc

RESPONSIBILITIES:

Policies and Procedures Development

Contribute to the development, testing, and maintenance of procedures and

guidelines to support the organization in the implementation of, and compliance

with, internal policies and/or external regulations.

HR Data Management

Verify the completeness of HR data provided, and enter the data into HR

information systems, following defined procedures.

HR Data Analytics and Insights

Support in delivering analyses of HR data and identifying trends to contribute to

the creation of HR insights that enable the diagnosis of business issues,

enhancement of employee engagement, and/or improvement of business

performance.

Operational Compliance

Follow a range of mandatory procedures to ensure that work is carried out to the

required quality standards and/or to ensure adherence to external regulatory

Employee Onboarding and Offboarding

Carry out a range of onboarding and/or offboarding procedures (for example,

obtaining references, conducting background checks, and other basic vetting

procedures) to ensure accurate, efficient, and timely completion.

Employee Relations Case Management

Provide first-line advice to managers and employees and resolve basic

employee relations issues; refer complex issues, and cases that require

investigation, to senior colleagues.

Continuous Improvement

Contribute to reviewing existing operations in own area of work, and generate

new ideas to assist in identifying continuous improvements.

Stakeholder Engagement

Assist with stakeholder engagement by arranging actions, meetings, events, and

supporting materials to promote stakeholder understanding and commitment.

Personal Capability Building

Develop own capabilities by participating in assessment and development

planning activities as well as formal and informal training and coaching; gain or

maintain external professional accreditation, where relevant, to improve

performance and fulfill personal potential. Maintain an understanding of relevant

technology, external regulation, and industry best practices through ongoing

education, attending conferences, and reading specialist media.