HR Operations Analyst

HR Operations Analyst

Job Summary and General Responsibilities

Responsible for completing operational and maintenance tasks in the human resource information systems (HRIS) associated with the collection, retrieval, accessibility and usage of employee information for Human Resource department planning and activities. Primary responsibilities are entry of transactions related to employee data, hiring / on-boarding of new employees and responding to employee questions and requests for assistance with the HRIS platforms.

Specific Responsibilities

• Team member on the HR Operations team, supporting the Human Resources Information Systems.
• Performing new teammate hiring / onboarding tasks, specifically I-9 verification through the Guardian platform and processing hires in Ultimate Kronos Group (UKG) platform.
• Processing contractor hires in UKG.
• Using the Applicant Tracking System (ATS, iCIMS) to cross-check information and gather data that is not included in the integration between systems.
• Researching, analyzing, maintaining and communicating functional processes & solutions in support of Human Resource operations and projects.
• Analyzing, developing and documenting enterprise HR business processes aligned to HR policies and programs (example: developing job aids).
• Assist with the monitoring of the global HR mailbox as a point of contact for HR Business Partners, managers and teammates who need assistance in performing tasks (manager and employee self-service) in the HRIS platform.
• Working with HR specialists and vendors on support, enhancements and functional changes to the platform.
• Understanding HR data governance and adhering to related policies, processes and practices for protection of teammate data.

Qualifications

• Bachelors in related field, or equivalent work experience, preferred.
• 2+ years’ experience using/supporting HR/HRIS applications.
• Experience with I-9 verification and eVerify required; experience with the Guardian platform is a plus.
• Experience with UKGPro required.
• Experience with iCIMS is a plus.
• Advanced Excel experience required.
• Excellent written and verbal communications skills to support teammates at various levels of the organization.
• Relationship building with leadership, peers, business clients, shared services teams and vendors.
• Proven ability to manage and prioritize requests for help and support.
• Proven ability to gather and document business requirements and develop job aids.
• Proven ability to document, assess and improve end-to-end business processes.
• Experience supporting global employees (outside of US) is a plus.

Strong analytical, problem solving, organizational and planning skills.

Job Types: Full-time, Contract

Pay: Up to $40.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Education:

• Bachelor's (Required)

Experience:

• using/supporting HR/HRIS applications. : 2 years (Required)
• I-9 verification : 2 years (Required)
• UKGPro: 2 years (Required)
• iCIMS: 2 years (Preferred)
• Advanced Excel : 2 years (Required)

Work Location: Remote