HR & Operations Coordinator

ABOUT THE ROLE

We are a growing, entrepreneurial company in Charlotte looking for a resourceful and proactive HR & Operations Coordinator to join our team. This is a true generalist role at the heart of our business — supporting HR, payroll, employee relations, office operations, and executive scheduling. You will work closely with our CEO and Strategic Ops & HR Leader to keep the company running smoothly as we scale.
If you thrive in a fast-moving environment, enjoy wearing many hats, and take pride in making things easier for the people around you, this role is for you.

KEY RESPONSIBILITIES

Human Resources

• Support day-to-day HR activities including onboarding, offboarding, and employee lifecycle management.
• Serve as a first point of contact for employees’ questions and issues, escalating as appropriate.
• Maintain accurate employee records and ensure HR compliance.
• Assist with recruiting coordination, job postings, and interview scheduling.

Payroll & Reporting

• Process and manage bi-weekly or semi-monthly payroll using ADP.
• Ensure accurate timekeeping, deductions, and payroll records.
• Run regular HR and operational reports for leadership review.
• Support year-end payroll processes including W-2 coordination.

Office & Operations

• Manage office supply ordering and vendor relationships.
• Ensure the office environment is organized, stocked, and running efficiently.
• Coordinate facilities need and consult with building management as needed.

Executive Support

• Manage and maintain the CEO’s calendar, scheduling meetings, and appointments.
• Support meeting preparation, logistics, and follow-up as needed.
• Oversee confidential information with discretion and professionalism.

QUALIFICATIONS

Required

• 3+ years of experience in an HR generalist, people operations, or office management role
• Hands-on experience with ADP for payroll processing
• Demonstrated ability to manage sensitive and confidential information with integrity.
• Strong organizational skills and a high attention to detail
• Excellent communication skills — written, verbal, and interpersonal.
• Proven ability to juggle competing priorities in a fast-paced, small-company environment.

Preferred

• Experience supporting C-suite executives with calendar and administrative needs.
• Familiarity with basic HR compliance and employment law concepts
• Associate or bachelor’s degree in human resources, Business, or a related field.
• PHR, SHRM-CP, or similar HR certification is a plus.

COMPENSATION & BENEFITS

WORK ENVIRONMENT

This is a full-time, in-office position based in Charlotte, NC. You will be working closely with a small, collaborative team where your contributions are visible and valued. We are a company that moves fast, values initiative, and rewards people who take ownership.

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