HR Operations Lead

About the Role:

As the HR Operations Lead at Mal, you will play a pivotal role in shaping our people processes and strategies within an innovative neo bank environment. Your day-to-day responsibilities will include overseeing HR operations, driving engagement initiatives, and ensuring compliance with Sharia principles while fostering a culture of inclusivity and growth. Collaborating closely with leadership, you will help build an exceptional workplace that attracts and retains top talent who share our vision of ethical financial services

Your work will directly impact our mission to deliver modern, AI-powered banking experiences that resonate with the values of our Muslim customers worldwide. Joining a dynamic startup in the heart of Dubai, you will be part of a passionate team committed to transforming the financial landscape through ethical banking practices.

Key Responsibilities:

• Oversee and continually enhance daily HR operations to ensure process excellence and regulatory compliance.
• Develop, implement, and maintain HR strategies that closely align with Mal's mission, business objectives, and Sharia principles.
• Lead and execute employee engagement and cultural initiatives to foster a positive, inclusive, and high-performing workplace.
• Partner with leadership to define workforce planning, talent acquisition, and retention strategies.
• Ensure all HR policies, processes, and documentation adhere to labor laws and Sharia guidelines.
• Analyze HR data and metrics to inform strategic decision-making and drive continuous improvement.
• Champion the use of Notion and other digital tools to optimize HR processes and knowledge management.

Technical Skills/Knowledge/Professional Qualifications

Essential:

• Proven track record of building and leading HR functions, ideally in a startup or fast-growth financial services environment.
• Deep knowledge of employment regulations and HR compliance requirements.
• Demonstrated expertise in developing, implementing, and refining HR strategies and people processes.
• Exceptional communication and interpersonal skills with the ability to influence stakeholders at all levels.
• Advanced proficiency with HRIS systems, HR data analytics, and digital collaboration platforms (including Notion).
• Strong understanding of Sharia principles related to HR practices and workplace ethics.
• Experience leading complex HR projects and change management initiatives.

Desirable:

• Professional HR certification (SHRM, CIPD, or equivalent).Experience in the fintech, digital banking, or Islamic finance sectors.
• Familiarity with talent management and performance management software solutions.
• Multilingual abilities to support a diverse, international workforce.
• Established network within the HR community or Islamic finance industry.