HR Operations Manager

Our client is looking for a strong HR professional with an expertise in Operations & Project Management within the Human Resources & People space.

Responsibilities:

•Lead end-to-end HR projects and cyclical processes for the business ensuring timely and seamless execution aligned with business and people strategy priorities.

• Identify and lead improvement initiatives to streamline operations, increase scalability, and ensure compliance.

• Take ownership for coordinating, monitoring, and improving annual HR cycles-such as performance management, pay and bonus review, and talent management

• Design & drive the implementation of people initiatives across the employee lifecycle, supporting business growth, employee engagement, and the retention and development of top talent.

• Work closely with HRBP and leadership to ensure projects and processes are business-aligned, appropriately resourced, and responsive to emerging needs.

• Use data and analytics to monitor progress, evaluate project effectiveness, and proactively identify risks or areas for improvement, presenting findings as needed to HR and business stakeholders.

• Provide expert support in managing employee relations issues, policy implementation, and compliance with employment legislation and firm values as needed.

• Participate in wider HR projects and change programmes, supporting the promotion of a high-performance, inclusive, and collaborative working environment.

Key requirements:

• Bachelor’s or Master’s degree in HR, Business Administration, or related field.

• 5-7+ years of experience in HR Operations, General HR or People roles in a large, global, and complex organization.

• Experience with HR systems such as Workday, ServiceNow, or similar enterprise platforms.

• Substantial experience delivering HR projects and/or operating in a professional HR function within a complex organisation.

• Excellent interpersonal, communication, and influencing skills-able to build quick credibility, effectively collaborate with stakeholders, and communicate complex information clearly.

• Advanced project management skills; strong organisational skills, attention to detail, and ability to manage multiple concurrent deliverables.

• Discrete, resilient, solutions-oriented, and able to maintain the highest standards of professional integrity.