HR OPERATIONS MANAGER- PERSONNEL MANAGER EGYPT (CAIRO) TREVOLUTION

We are looking for an HR Operation Manager-Personnel Manager for a full-time, on-site role . This role involves managing day-to-day HR operations, ensuring compliance with policies, driving employee relations strategies, and supporting the implementation of effective HR management practices. The HR Operation Manager will serve as a partner to leadership, ensuring that the organization maintains an empowered and motivated workforce.

Responsibilities

• Responsible for all Personnel activities and dealing with government authorities.
• Develop and maintain Personnel policy and procedure; in addition to introducing continuous improvement to the Personnel workflow process.
• Manage all new hires related procedures and documents completion; e.g issuing employment contracts, processing social insurance forms and labor letters, opening bank accounts and issuing ID cards.
• Create and maintain employee personnel files in adherence to the labor office requirements.
• Ensure employee information and changes in employment status is up to date in the HR internal system.
• Oversee all contract renewals and termination procedures.
• Ensure the documentation of all related actions such as penalties, deductions, transfers, promotions…. etc.
• Administer benefit programs such as health insurance program, social insurance and other benefits.
• Oversee the vacation system and track the vacation balance of all employees; take necessary actions accordingly
• Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, attrition, absenteeism rates …. etc.
• Stay up-to-date and comply with changes in labor legislation and social insurance.
• Ensure that employees’ related requests are fulfilled precisely and in timely manner.
• Ensures accurate and timely processing of payroll monthly updates and transactions; . including new hires, terminations, deductions, allowances…etc.
• Show leadership and an attitude that will take the Personnel team to another level.
• Create and sustain an atmosphere of collaboration, personal growth and initiative.
• Report to the HR Director and provide decision support through HR metrics.
• Performs other duties as assigned.

Job Requirements

• Bachelor’s degree in Accounting, Business Administration, Human Resources, or related field required.
• Minimum 8 years of HR experience, 3 years of which in a similar HR role; preferable in a BPO industry.
• Proficiency in English and Arabic (oral and written).
• Proficient in MS Office; knowledge of Sage Success Factor is a plus.
• Solid understanding of labor laws and disciplinary procedures.
• Strong knowledge of tax, wage laws and payroll procedure.
• High sense of ownership and customer orientation.
• Outstanding organizational and time-management abilities
• Good communication and interpersonal skills
• Strong attention to detail and problem-solving skills.