HR Operations Officer

A new financial markets infrastructure venture is being established in Oman, backed by prominent institutional investors and operating under an international common law framework. We are hiring an HR Operations Officer to own the day-to-day execution of HR processes across the full employee lifecycle: onboarding, payroll, benefits, records, policy, and recruitment administration.

What the role covers

• Preparing employment contracts and offer letters; managing new joiner onboarding including documentation, induction logistics, and system access coordination
• Coordinating with the PRO on visa and labour clearance for new joiners
• Monthly payroll administration in conjunction with the outsourced payroll provider; maintaining accurate compensation records
• Administering medical insurance, life insurance, and other employee benefits
• Maintaining complete and accurate personnel files in line with Omani Labour Law and data protection requirements
• Serving as first point of contact for staff queries on HR policy, leave, benefits, and payroll
• Supporting the Head of Corporate Services on disciplinary, grievance, and performance matters
• Monitoring and reporting on Omanisation status
• Administering the recruitment process: job posting, candidate logistics, interview scheduling, reference checks, and offer letter issuance

Who we are looking for

At least five years in an HR operations or HR administration role, with at least two years in Oman or the GCC. Working knowledge of Omani Labour Law and Omanisation requirements. Demonstrated experience with payroll, benefits administration, and employee records. Fluent in Arabic and English, written and spoken.

A CIPD qualification or equivalent is an advantage. So is experience in a regulated financial services entity or a start-up environment.

What this is

The HR function of this institution is being established from the ground up. The person in this role will build the processes, not inherit them. If you have the operational grounding and the GCC experience to do that well, this is worth a conversation.