HR Operations Senior Specialist

About the Job:

The HR Operations Senior Specialist is responsible for leading core HR operational processes and ensuring efficient, compliant, and employee-centered HR service delivery.

This role acts as the main focal point for recruitment coordination, onboarding & offboarding, attendance governance, and training operations, while driving process improvements and maintaining high service standards.

Key Responsibilities:

Recruitment Operations

• Manage recruitment coordination cycle for assigned functions (mainly blue-collar workforce).
• Publish vacancies, screen CVs, and ensure qualified shortlists within agreed timelines.
• Coordinate interviews and follow up with hiring managers to ensure timely closure of vacancies.
• Track recruitment KPIs (time to fill, hiring ratio, interview-to-hire rate).

Onboarding & Offboarding Governance

• Lead structured onboarding process to ensure smooth integration and documentation completion.
• Ensure proper exit management including clearance, documentation, and system updates.
• Monitor onboarding/offboarding cycle time and compliance accuracy.

Training Operations

• Coordinate annual and quarterly training plans.
• Support Training Needs Analysis (TNA) with department heads.
• Monitor training attendance, documentation, and effectiveness tracking.
• Maintain updated training database and compliance records.

Process Improvement & Compliance

• Identify operational gaps and recommend process enhancements.
• Ensure HR processes comply with company policies and labor regulations.
• Support internal and external audits when required.

Personnel & Administration

• Create and update employee personnel files.
• Prepare employment contracts, renewals, and related documentation.
• Execute social insurance add/remove procedures.
• Prepare and follow up on labor office documentation.
• Prepare investigation and disciplinary documents when required.
• Maintain and update SAP / SuccessFactors employee profile.

Qualifications:

• Bachelor’s degree in business administration or a related field.
• 2-3 years of experience in HR Operations/HR Services.
• Strong knowledge of Egyptian labor law and social insurance.
• Experience with SAP/SuccessFactors is preferred.
• Strong organizational and documentation skills.
• High attention to details and ability to handle confidential information.
• Good communication and coordination skills.